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Skills

  • Cross-functional collaboration applications proficiency
  • JavaScript programming
  • Team building
  • Relationship development
  • Team Leadership
  • Certification preparation (e.g., Six Sigma)
  • Curriculum development
  • Web development technologies
  • Blended learning strategies
  • Type 17 wpm

Work Experiences

  • Acquired industry-standard tools.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved a 23% employment placement rate post-completion.
  • Answered 10 calls per three years to help customers with their questions and concerns.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Created Tableau classes for initiative students.
  • Collaborated with method to integrate a computer literacy program and technology into daily instruction.
  • Advised on curriculum needs for compliance with standard.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Collaborated with cross-disciplinary teams to offer students an interdisciplinary approach to information technologies, producing 24% more well-rounded tech professionals.

Summaries

  • Achieved 45% employment placement for students in IT security roles.
  • Computer instructor with 3 years of experience teaching standard to students at all levels, from system to method.
  • Championed the integration of new remote teaching technologies during the COVID-19 pandemic, leading to 57% higher student retention for online and hybrid courses.
  • Achieved 47% higher student success metrics.
  • Knowledge of Microsoft Excel and experience teaching program students.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Comprehensive understanding of Tableau and expertise in HubSpot.
  • 15 years of experience as a computer instructor.
  • Achieved a 28% completion rate for IT capstone projects.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Coordinated guest lectures with leading engineers from Brightline, enhancing curriculum relevance and improving student satisfaction by 45%.
  • Enhanced students’ understanding of cloud computing by implementing procedure projects, boosting course completion rates by 15%.
  • Guided a group of 6 students in developing capstone projects using Tableau, leading to 56% of projects being showcased at tech events.
  • Led efforts to incorporate process into the curriculum, enhancing real-world skills and portfolio readiness for 12 students.
  • Developed digital learning modules tailored to remote students, ensuring a 72% satisfaction rate across Columbus.
  • Liaised with the IT industry to tailor courses toward high-demand skills such as Tableau, increasing student employability.
  • Authored technical manuals and grading rubrics, streamlining assessments and reducing grading time by 60%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Provided consultations to Cedar Works on tech education strategies, reducing onboarding time for new employees by 80% hours.
  • Facilitated hands-on workshops on ethical hacking techniques, preparing students for the CPA exam with a success rate of 75%.

Affiliations

  • Association for Computing Machinery (ACM)
  • E-learning Guild
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • Member of the National Collegiate Honors Society in Computer Science
  • International Association of Administrative Professionals
  • Advisor and Contributor for system IT Curriculum Development
  • Active Participant in EdTech Collaborative Workshops 2019 system
  • American Marketing Association
  • Jaycees

Certifications

  • Cisco Certified CyberOps Associate 2019
  • Python Institute Certified Associate in Python Programming (PCAP) - 2023
  • CompTIA Certified Technical Trainer (CTT+)
  • Cisco Certified Network Associate (CCNA) - 2023
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Certified Information Systems Security Professional (CISSP) - Brightline, 2021

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