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Skills

  • Organization
  • Advanced Excel modeling
  • Data collection and analysis
  • Communications
  • Operational improvement
  • Business process mapping
  • Data-driven decision making
  • Metric equipment
  • Team building
  • Budgets

Work Experiences

  • Accomplished this over 17 months.
  • Achieved a 18% improvement in customer retention.
  • Developed and improved intelligence resources to make system more consistent.
  • Planned and executed events and marketing programs that resulted in 5 times the number of qualified leads that were expected.
  • Collaborated with product teams on the development of Tableau, using feedback from business stakeholders to fine-tune performance and align it with market needs.
  • Applied predictive analytics models.
  • Achieved measurable improvements in critical KPIs by 84%.
  • Analyzed operational workflows and presented data that helped cut project execution time by 6% over a 12-month period.
  • Built a detailed business process map.
  • Analyzed trends in data.

Summaries

  • Adept in streamlining reporting systems.
  • Experienced in applying past lessons to future decision-making.
  • Collaborative team player.
  • Committed Business Professional Analyst with demonstrated success in driving operational cost reductions and improving workflow efficiency across teams.
  • Business Analyst with extensive experience in the Microsoft Excel portfolio asset management system.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborative team player adept at building dynamic KPI tracking systems that provide actionable insights and improve operational performance.
  • Business Professional Analyst with a track record of successfully developing category intelligence to improve business operational planning and execution.
  • Strengths in vendor management and cross-functional collaboration backed up by Miscellaneous training.
  • Within Miscellaneous, senior Business Professional Analyst and outstanding performer in quality assurance and vendor management.

Accomplishments

  • Designed and deployed a comprehensive market gap analysis, leading to the identification of untapped revenue streams, adding standard14 to annual sales.
  • Chaired weekly cross-functional meetings, ensuring alignment across departments and reducing operational redundancies by 22%.
  • Collaborated with team of 15 in the development of procedure.
  • Implemented a robust competitor landscape analysis, identifying key gaps that drove a 65% improvement in client acquisition strategy.
  • Resolved product issue through consumer testing.
  • Developed and maintained dashboard reports using SAP, reducing data interpretation time for stakeholders by 17% and improving decision-making speed across multiple departments.
  • Audited and streamlined vendor management processes, resulting in a 34% cost savings across all strategic supplier contracts.
  • Partnered cross-functionally with senior leadership to execute a data-driven business model overhaul, increasing operational efficiency by 41% and earning Top Performer from program.
  • Implemented new Business Intelligence (BI) tools that enhanced data transparency and facilitated better decision-making strategies within marketing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Certified Professional in Agile Business Analysis (CPABA)
  • Lean Six Sigma Green Belt Certification
  • Business Analysts Association of America (BAAA)
  • Member of the International Society of Business Analysts
  • Participated in Austin Business Analysts Community
  • International Council of Nurses
  • National Association of Social Workers
  • Rotary International
  • American Marketing Association
  • Collaborated with the Business Automation & Process Management Society

Certifications

  • Google Data Analytics Professional Certificate – Google
  • Tableau Data Analyst Certification - Tableau
  • Project Management Professional (PMP)
  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • ServSafe
  • ITIL Foundation Certification - AXELOS
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • SQL Data Manipulation and Query Basics Certification - metric
  • Agile Business Analysis Certification (ABC) - initiative

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