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Skills

  • Developing safety plans for vulnerable clients
  • Clinical assessment
  • Client emotional support and counseling
  • Data analysis for crisis trends
  • Clinical Documentation
  • Regulatory compliance
  • Process improvement
  • Goal setting
  • Specimen testing
  • Crisis Intervention and Stabilization

Work Experiences

  • Led clients through effective therapeutic exercises combining Cognitive Behavior Therapy and Dialectical Behavior Therapy.
  • Conducted needs analysis for clients impacted by trauma.
  • Transported Salesforce to two years customer locations.
  • Conducted needs analysis for clients impacted by trauma, developing tailored care plans and securing needed resources within three years.
  • Collaborated with law enforcement and emergency services.
  • Built collaborative relationships with local shelters.
  • Authored detailed, legally compliant case reports for 12 clients per week, ensuring documentation accuracy for agency audits and reviews.
  • Achieved a 37% drop in repeat crisis interventions.
  • Achieved a 72% improvement in client stability.
  • Achieved results within one year.

Summaries

  • Collaborated with local law enforcement.
  • Achieved 59% reduction in cross-agency resource delays.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Consistently improved client outcomes.
  • Passionate about providing resources and support to patients who are dealing with substance abuse issues.
  • Strengths in team leadership and performance reporting are documented.
  • Compassionate and organized professional.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborative problem solver.
  • Consistently met critical deadlines.

Accomplishments

  • Established community partnerships to improve accessibility to mental health resources, increasing service utilization by 80%.
  • Reduced case overload for staff by implementing streamlined referral processes, improving client assignment efficiencies by 78%.
  • Led collaboration with law enforcement and community partners to ensure the safety of 14 vulnerable clients during crisis interventions.
  • Partnered with multidisciplinary teams, driving 31% improvement in comprehensive care strategies for individuals within inpatient crisis facilities.
  • Documented and resolved initiative which led to program.
  • Worked alongside legal representation to advocate for clients within the criminal justice system, securing positive legal outcomes in 51% of cases.
  • Organized support workshops for legal system-involved clients, increasing awareness of rights and mental health resources among participants by 68%.
  • Supervised daily operations for a case management team of 12 individuals, maintaining a 68% compliance rate with health and safety standards.
  • Delivered judicial client advocacy in liaison with law enforcement, resulting in 16 court-ordered interventions that met evidence-based best practices.
  • Collaborated with team of 7 in the development of procedure.

Affiliations

  • International Critical Incident Stress Foundation (ICISF)
  • National Association for Behavioral Intervention and Threat Assessment (2021, Denver)
  • Rural Behavioral Health Initiative Advisory Board Member
  • National Organization for Human Services (NOHS)
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification
  • Lions Club
  • Society of Women Engineers
  • American Association for Emergency Psychiatry (AAEP)
  • National Association of Social Workers
  • National Council for Mental Wellbeing

Certifications

  • Domestic Violence Counselor Certification Beacon Labs
  • Mental Health First Aid Certification Brightline
  • Certified Public Accountant (CPA)
  • Salesforce
  • Certified Crisis Intervention Specialist (CCIS)
  • Certification in Telehealth Crisis Intervention Salesforce
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Human Services Practitioner (CHSP) 2016
  • Train-the-Trainer Certification in Trauma-Informed Care Meridian

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