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Skills

  • Product presentation
  • Relationship development
  • Finance and loan processing
  • Security systems
  • Administrative support
  • RFI Scanners
  • Inventory management
  • Supervision
  • Establishing corporate fleet partnerships
  • Invoice generation

Work Experiences

  • Analyzed competitor pricing trends and adjusted dealership offerings, driving a 72% uptick in sales within Atlanta.
  • Achieved repeat business.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor.
  • Achieved 41% increase in sales.
  • Used HubSpot to compile data gathered from various sources.
  • Achieved results over 15 months.
  • Suggested the best merchandise based on the needs and desires of the customer.
  • Organized displays and stocked shelves to draw customers' attention to specific items.
  • Achieved recognition as Top Auto Broker in Denver.

Summaries

  • Auto Broker with performance reporting and team leadership abilities.
  • Skilled at selling Microsoft Excel, as well as the ability to quickly learn new information in order to maximize contributions and respond to changing customer preferences.
  • Accomplished Auto Broker skilled in developing marketing campaigns.
  • Achieved a 32% improvement in inventory turnover of elite vehicles.
  • Quality assurance Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Proven track record of motivating streamlined to achieve team, individual, and management goals.
  • Jira and SAP experts with exceptional interpersonal skills.
  • Results-oriented Miscellaneous professional with budget management, strategic planning, and client relations strengths.
  • Expert in program with a strong aptitude for implemented and improved.
  • Individual who is enthusiastic and capable of working in both a team and independently.

Accomplishments

  • Utilized market analysis tools to forecast vehicle demand trends, allowing the company to maintain an optimally stocked inventory during peak buying seasons.
  • Researched and maintained up-to-date knowledge over 9 different vehicle makes/models, achieving 85% sales growth by offering highly informed recommendations to clients.
  • Achieved 51% improvement in customer satisfaction ratings by providing dedicated personalized vehicle sourcing tailored to client needs.
  • Successfully mediated disputes between clients and financing entities, improving contract closure rates by 73% and enhancing overall customer satisfaction.
  • Trained a team of 2 junior auto brokers, helping the team achieve a 47% increase in quarterly revenue within 2018.
  • Reduced operational costs by 27% through efficiency improvements in vehicle sourcing, logistics, and inventory management.
  • Assisted in securing 14 new business clients for corporate fleet vehicle sales, increasing annual revenue by $9.
  • Negotiated favorable financing terms for high net-worth clients, leading to 3% increase in luxury vehicle sales volume.
  • Proficiently handled vehicle title and registration processes, ensuring compliance and timely processing for all transactions.
  • Leveraged strong industry knowledge to provide accurate market forecasts, helping corporate clients time bulk vehicle purchasing for cost savings of $12.

Affiliations

  • Member, American Financial Services Association (AFSA) Vehicle Finance Division, 2016 – Present
  • Participant, High-End Vehicle Leasing and Sales Summit, 2023
  • Volunteer, Local Car Show Event Organizer & Auto Education Program, 2020
  • Member, Association of Finance & Insurance Professionals (AFIP), 2016 – Present
  • Attendee, National Remarketing Conference, 2024
  • Attendee, Automotive Fleet & Leasing Association Annual Conference, 2018
  • Member, Multilingual Auto Brokers Association, 2024 – Present
  • Volunteer, National Automotive Dealers Charity Foundation, 2022
  • Participant, North American Auto Dealers Leadership Conference, 2023
  • Participant, Vehicle Leasing & Fleet Management Workshop, 2022

Certifications

  • Certified Sales Trainer - system
  • Dealership Account Management Certification - program
  • CompTIA Security+
  • Microsoft Office Specialist (MOS)
  • Certified Professional Salesperson (CPS) - National Association of Sales Professionals (NASP)
  • First Aid/CPR
  • CompTIA Network+
  • Vehicle Leasing Professional Certification (VLPC) - metric
  • Certified Finance Specialist (CFS) - method
  • F&I (Finance and Insurance) Manager Certification - category

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