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Skills

  • Attendance tracking
  • Travel coordination
  • Supervision
  • Project organization
  • Communications
  • Client correspondence
  • Inventory control
  • Sorting and labeling
  • Relationship development
  • Executive support

Work Experiences

  • Affected thousands of users.
  • Achieved a 63% improvement in project turnaround times.
  • Achieved a 16% reduction in overspending.
  • Assisted in managing the executive calendar.
  • Assisted the accounting team.
  • Controlled inventory levels for office supplies.
  • Collaborated with 13 teams.
  • Coordinated document submission to process regulatory bodies.
  • Planned process staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Achieved a 66% drop in filing errors.

Summaries

  • Knowledgeable in the use of common office equipment and metric software.
  • Meticulous General Clerical capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Microsoft Excel.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Hands-on professional with client relations and project management abilities.
  • General Clerical is a multi-talented General Clerical who is consistently rewarded for planning and operational improvements.
  • Clear understanding of performance reporting and strategic planning as well as data analysis training.
  • Achieved a 61% decrease in violations.
  • Exceptional at drafting system documents and keeping accurate organizational records.
  • General Clerical with 8 years of successful client relations and strategic planning experience.

Accomplishments

  • Collaborated with compliance to streamline document approval workflows, reducing processing times by 27%.
  • Responded to 16 departmental inquiries daily, providing necessary information and improving workflow efficiency.
  • Implemented a digital payment request process, reducing reimbursement processing time from 16 days to 59% more efficiency.
  • Regularly communicated with external vendors to ensure timely delivery of office supplies and services, improving vendor relations and reducing wait times by 85% days.
  • Scheduled and executed the delivery of performance review forms to employees, achieving a 72% completion rate within 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Refined data entry procedures, improving data accuracy by 56% for Workday while decreasing processing time by 2 hours weekly.
  • Collaborated with team of 8 in the development of program.
  • Coordinated cross-departmental communications resulting in metric, ensuring seamless collaboration across 3 teams.
  • Prepared detailed meeting minutes for management and executive-level meetings and distributed to 10 key stakeholders, keeping all informed and aligned.

Affiliations

  • Toastmasters
  • Certified Information Professional (CIP) Association
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • Society for Human Resource Management (SHRM)
  • Business and Professional Women (BPW) Foundation
  • National Association of Office Security Advisors
  • International Association of Administrative Professionals
  • The National Management Association (NMA)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Information Systems Auditor (CISA)
  • Certified Office Manager (COM)
  • Certified Records Management Specialist (CRMS)
  • ServSafe
  • Certified Payroll Professional (CPP)
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Certified Document Management Specialist (CDMS)
  • Certificate in Principles of Accounting and Financial Reporting

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