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Skills

  • Project management
  • First Aid/CPR
  • Dinner service planning
  • Business operations
  • Interpersonal and written communication
  • Materials preparation
  • Strong verbal communication
  • Behavioral Management
  • Care plan assessment
  • Data entry

Work Experiences

  • Encouraged patients to engage in safe physical activity to improve their mood and overall health.
  • Cared for patients with mobility impairments.
  • Improved my skills by actively participating in employee trainings and enrolling in classes to improve workflow optimization.
  • Assisted in the administration of home-based IV therapies, achieving a 16% success rate for continued patient progress.
  • Achieved a 73% improvement in overall satisfaction surveys.
  • Assisted with occupational therapies.
  • Did basic housework such as mopping, dishwashing, vacuuming, garbage disposal, and dusting.
  • Achieved a 34% satisfaction rate from patient families.
  • Offered emotional support to patients and their families, as well as instruction in healthy meal preparation, independent living, and disability or illness adaptation.
  • Anticipated patient needs and adapted care routines during unexpected situations, reducing stress for both patients and their families.

Summaries

  • Process improvement expert with a passion for assisting others.
  • Dedicated home health care provider with over 12 years of experience visiting patients in their homes and performing a variety of nursing tasks.
  • Customer-focused Sales Representative with 10 years of experience solving problems for clients.
  • Healthcare professional and home companion with a proven track record of providing comprehensive administrative support to clients in business environments.
  • Accomplished caregiver with a solid track record in reducing stress for both patients and families, improving overall quality of life for home care patients.
  • Patient, humorous, and detail-oriented when working with disabled and elderly patients.
  • Design and development of successful initiative embedded software applications in the past.
  • Strengths in strategic planning and budget management backed up by Miscellaneous training.
  • Motivated Home Health Assistant with experience managing large-scale projects, including budgeting and administration.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Created and maintained a bilingual patient-care environment, ensuring seamless communication for clients through culturally sensitive care.
  • Identified
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Recommended
  • Developed
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Collaborated with interdisciplinary teams to craft personalized care plans, resulting in improved patient outcomes by 26%.
  • Managed
  • Consistently maintained accurate and timely documentation for patient care, ensuring full compliance with Illinois health regulations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Jaycees
  • Alzheimer’s Association Caregiver Training Program
  • Local Women’s Health Association Raleigh
  • Membership in American Geriatrics Society (AGS)
  • State Home Health Aide Association Texas
  • Positive Attendance in Caregiver Continuing Education Program Portland
  • American Medical Informatics Association
  • Senior Care Association Portland
  • National Association of Social Workers
  • National Family Caregivers Association (NFCA)

Certifications

  • Certified Hospice and Palliative Nursing Assistant (CHPNA)
  • Patient Advocacy Certification – Northwind
  • Project Management Professional (PMP)
  • Certified Alzheimer's Caregiver (CAC) - Alzheimer's Foundation of America
  • Patient Care Assistance Advanced Certification – Brightline
  • Google Certified Professional Cloud Architect
  • Patient Care Technician Certification – National Healthcareer Association (NHA)
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Medical Administrative Assistant (CMAA) – Cedar Works

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