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Skills

  • Project management
  • Disaster Recovery Planning
  • Application Delivery Optimization
  • Firewall & VPN Management
  • System efficiency improvement
  • Procurement management
  • Active Directory Management
  • Remote Work Support
  • IT Service Management (ITSM)
  • Hardware Installation & Maintenance

Work Experiences

  • Developed a comprehensive disaster recovery plan.
  • Avoided potential fines of $14.
  • Achieved zero data loss during method in 2018.
  • Decreased unauthorized access attempts by 9%.
  • Coordinated network upgrades.
  • Developed custom scripts to automate frequently requested tasks, reducing support tickets by 15%.
  • Collaborated with cross-functional teams to design a network enhancement plan for engineering, improving connection speeds by 47% mbps.
  • Conducted a company-wide survey.
  • Achieved a zero-penalty audit.
  • Achieved success during the process period.

Summaries

  • Enhanced user productivity by 54%.
  • Cut annual maintenance costs by $11.
  • Enhanced company-wide productivity.
  • Adept at leading technical and non-technical teams.
  • Cut overall overhead by $6.
  • Boosted operational capacity by 32%.
  • Efficient IT Coordinator well-versed in system configuration and software deployment, reducing set-up times by 29% in 12 different locations. Noted for solving complex infrastructure challenges with innovative solutions.
  • Drove uptime rates to 99.9%.
  • Cut app delivery times by 23%.
  • Achieved zero data loss during critical events.

Accomplishments

  • Negotiated favorable terms with IT service providers, securing a 45% reduction in recurring service costs for Meridian.
  • Managed the successful deployment of a major software upgrade, minimizing business disruption by planning deployment during non-working hours.
  • Introduced a single sign-on solution, reducing system login complications for 3 employees and improving authentication security.
  • Created a change management framework that minimized system change failures and improved project success rates by 54%.
  • Trained staff on GDPR best practices, achieving company-wide Six Sigma compliance ahead of system deadline.
  • Partnered with sales to streamline IT infrastructure during office relocations, ensuring minimal operational delays.
  • Led the implementation of a Disaster Recovery Plan, reducing potential downtime by 45% through frequent testing and preventive measures.
  • Facilitated vendor management in collaboration with the procurement team, optimizing service contracts and reducing annual licensing costs by $10.
  • Optimized VPN bandwidth allocation for remote teams, improving connectivity and reducing latency issues for 14 global users.
  • Improved system audit efficiency by 64% by developing automated reporting tools for compliance and system health checks.

Affiliations

  • Member, Microsoft Certified Professionals Network with a focus on Azure administration
  • Certified Member, CompTIA IT Professionals Network system (e.g., A+ | Network+)
  • Board member, Local Technology Apprenticeship Program for IT professionals
  • Regular attendee of CIO and IT Coordinator forums held by Miscellaneous professional bodies
  • Certified Ethical Hacker (CEH) — Member of the Official EC-Council CEH Network
  • Active contributor to the Cloud Security Alliance (CSA) standards working group
  • Member, Association for Computing Machinery (ACM)
  • Affiliate member, Enterprise Cloud Computing Association (ECCA)
  • Certified Information Systems Professional (CISP) Accredited Member since 2016
  • Active Member, IEEE Computer Society

Certifications

  • Microsoft Certified: Azure Administrator Associate
  • CompTIA Security+ Certification
  • Amazon Web Services (AWS) Certified Solutions Architect – Associate
  • Amazon Web Services (AWS) Certified SysOps Administrator – Associate
  • Microsoft Certified: Azure Fundamentals
  • Microsoft Certified: Identity and Access Administrator Associate
  • Cisco Certified CyberOps Associate
  • VMware Certified Professional – Data Center Virtualization
  • Project Management Professional (PMP)
  • Google Professional Cloud Architect

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