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Skills

  • Plasma collection process optimization
  • Critical Thinking in High-Stress Environments
  • Test data analysis
  • Customer service
  • Data analysis and process improvement
  • Patient and donor safety
  • Aseptic procedures
  • National Instruments LabVIEW
  • Certification audit preparation
  • Mentoring junior staff

Work Experiences

  • Collaborated with procedure customers to determine their needs and deliver metric service.
  • Certified in safe collection procedures.
  • Assisted in the successful certification audit of the plasma center, directly contributing to a record of zero corrective actions required.
  • Transported SAP to three years customer locations.
  • Was in charge of setting up, maintaining, and verifying the sterility of lab equipment and tools.
  • Achieved a 49% decrease in supply shortages.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Analyzed experiment and test results to ensure that standards and specifications were followed.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Collaborated in multi-site plasma collection research.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved operational success.
  • Accomplished technician with strong venipuncture skills, ensuring a calm and safe environment for high-volume plasma donors on a daily basis.
  • Clear understanding of process improvement and strategic planning as well as stakeholder engagement training.
  • Coordinates materials and equipment efficiently to meet laboratory demands.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Proven track record of keeping equipment and lab areas in compliance with regulatory requirements.
  • Multitasking expert with strong communication and problem-solving abilities.
  • Advanced Plasma Center Technician is a dedicated 18 years of experience in microbiology, chemistry, and hematology testing.
  • Achieved a 54% reduction in consumable shortages.

Accomplishments

  • Proactively identified process inefficiencies, resulting in 9% faster donor processing times and improving overall donor satisfaction.
  • Partnered with clinical staff to improve plasma testing turnaround time, cutting results time by 16% over a 6 months period.
  • Coordinated equipment maintenance schedules, ensuring that all plasma centrifuges had an uptime rate of 55% or higher.
  • Enhanced technician onboarding process, resulting in an average 27% reduction in team training time and greater donor center efficiency.
  • Enhanced safety measures across plasma collection procedures, reducing OSHA reportable incidents by 11 over a 6 months.
  • Standardized safety protocols, resulting in a 41% reduction of workplace accidents over a 18-month period.
  • Achieved 27% error reduction in plasma unit identification through root-cause analysis and corrective action protocols.
  • Successfully reduced equipment failures through weekly inspections, leading to 2% reduction in downtime for donation equipment.
  • Led a team of 11 technicians to prepare for system audit, achieving full compliance and zero violations.
  • Reduced equipment downtime by 82% through regular preventive maintenance on plasma pumps and related extraction devices.

Affiliations

  • National Health Service Corps (NHSC)
  • Member of Bloodborne Pathogen Safety Task Force
  • American Society for Clinical Pathology (ASCP)
  • Certified Phlebotomy Technician (CPT) Workgroup
  • American Association of Blood Banks (AABB)
  • Food and Drug Administration (FDA) Blood Product Advisory Committee
  • Regional Plasma Donation Chapter in Colorado
  • Association of Donor Recruitment Professionals (ADRP)
  • Global Plasma Solutions Initiative
  • Plasma Donor Education and Support Group Membership

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Compliance & Regulatory Affairs Certificate by Northwind
  • CompTIA Network+
  • Qualified Healthcare Professional (QHP) by Ironclad Systems
  • Laboratory Safety Certificate by Occupational Safety and Health Administration
  • Certified Business Analysis Professional (CBAP)
  • Preventive Maintenance for Medical Devices Certification by Vantage
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Cardiovascular Life Support (ACLS) Certificate by American Heart Association
  • Basic Venipuncture Training Course Certificate by Ironclad Systems

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