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Skills

  • Business Impact Analysis (BIA)
  • Business Planning
  • Risk assessment and mitigation
  • Continuous improvement framework development
  • Organization
  • Critical path analysis
  • Root cause analysis
  • Supervision
  • Strategic planning
  • First Aid/CPR

Work Experiences

  • Achieved zero data loss.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Oversaw a group of 8 process associates who dealt with the department's daily and complex requirements.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Increased productivity by 7% while lowering staffing and operational costs.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Addressed regional crises.
  • Achieved recovery within two years.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 4%.

Summaries

  • Accomplished in creating and implementing risk mitigation strategies, preventing businesses from significant financial losses. Known for streamlining recovery processes and achieving Excellence Award in business continuity excellence.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Professional who is both energetic and poised.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Workday expertise.
  • Recovery Manager who is proactive and meticulous, with over 17 years of experience in the system industry.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Recovery Manager.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Clear understanding of budget management and cross-functional collaboration as well as vendor management training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Recovery Manager and outstanding performer in data analysis and workflow optimization.

Accomplishments

  • Partnered with key stakeholders to incorporate recovery-focused SLA agreements with vendors, driving essential improvements in system uptime by 45%.
  • Implemented a training program for finance that resulted in 18% better performance on disaster recovery tabletop exercises.
  • Digitally transformed the core recovery documentation process, speeding up team response times by 55% during post-event analytics.
  • Oversaw 16 successful recovery events for SaaS-based business units, dramatically reducing software downtime occurrences by 47%.
  • Reduced operational risk through ongoing disaster recovery preparedness, resulting in the organization achieving Lean.
  • Streamlined multi-system recovery processes that cut failover times by 27% from the previous several months, earning recognition from company leadership.
  • Reduced system restoration time by 54% through rigorous testing and the deployment of a more robust backup strategy.
  • Led recovery operations that minimized downtime by 47% during a system event, securing business continuity across Northwind.
  • Developed and executed disaster recovery plans for 18 mission-critical systems, resulting in category in recovery time objective (RTO).
  • Managed the testing of IT infrastructure backup and recovery functions, leading to a Outstanding Service Award for excellence in crisis management by process.

Affiliations

  • Active contributor to the National Fire Protection Association (NFPA), enhancing regulatory compliance through metric.
  • Member of the Society for Risk Analysis (SRA), contributing thoughts on improving disaster mitigation efficiency through predictive analytics.
  • Rotary International
  • Association of Information Technology Professionals (AITP) member—worked on disaster recovery best practices within Miscellaneous.
  • Project Management Institute
  • Lions Club
  • Participant in the TechTarget Disaster Recovery virtual events to develop best practices for multi-site redundancy strategies.
  • Presenter at the Annual BCI World Virtual Event, delivering on recovery post-event strategies for distributed IT infrastructure.
  • Member of the Institute for Business and Home Safety (IBHS), promoting post-disaster restoration standards.
  • Active with ISACA and certified in Certified Information Systems Auditor (CISA), specializing in auditing recovery protocols.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Data Protection Officer (CDPO)
  • CompTIA A+ Technician
  • ServSafe
  • Certified Digital Forensics Examiner (CDFE)
  • Certified Business Analysis Professional (CBAP)
  • Associate Business Continuity Professional (ABCP)
  • Certified Information Systems Auditor (CISA)
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)

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