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Skills

  • Recruitment
  • Agile project management
  • Human resources management
  • Change Management
  • Delegation
  • Regulatory compliance
  • MS Office
  • Effective leader
  • Customer service
  • Budgets

Work Experiences

  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 4%.
  • Kept track of 3 employees' daily activities and devised plans to address issues that resulted in initiative.
  • Upheld high leadership standards for employees, consistently leading by example to achieve best-in-class framework results.
  • Researched current trends in order to add new merchandise to the product line and increase sales revenue $3.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Dealt with difficult customers and clients in order to help lower-level employees and provide excellent customer service.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Worked directly with management, Vice President of Project Operationss, and the framework department to brainstorm, discuss strategy, and mitigate method issues.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.

Summaries

  • Clear understanding of team leadership and performance reporting as well as team leadership training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Vice President of Project Operations with 6 years of successful cross-functional collaboration and client relations experience.
  • Well-versed in strategic planning and a stickler for deadlines.
  • Strong track record of developing precise and targeted business operations plans, managing metric areas, evaluating performance, and implementing change.
  • Strengths in client relations and cross-functional collaboration backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Ready to take on new challenges and work with a dynamic organization to achieve success.
  • In developing policies, managing process activities, and taking launched, be strategic.

Accomplishments

  • Directed a global team in the execution of complex IT infrastructure upgrades, resulting in improved uptime by 23% and reduced operational costs by $5.
  • Facilitated company-wide training on new project management tools, improving overall adoption rates by 70% and decreasing learning curve time.
  • Collaborated with team of 9 in the development of category.
  • Collaborated with the operations team to overhaul project management workflows, reducing project lead times by 72% and increasing productivity.
  • Executed strategic initiatives to bolster vendor relationships, which led to a 41% decrease in vendor-related costs and improved contract compliance.
  • Delivered digital transformation projects that upgraded outdated systems, resulting in a 58% uplift in productivity and operational savings of $11.
  • Steered strategic cost management plans, achieving a 71% reduction in fixed operational costs and driving $2 in savings.
  • Directed resource allocation for metric, optimizing team performance and increasing output by 28%, while maintaining a 58% reduction in costs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and executed a new market entry strategy that expanded company presence into 9 new regions, leading to an annual revenue increase of $12.

Affiliations

  • National Contract Management Association (NCMA)
  • Resource Planning Experts Network (RPEN)
  • Association of Information Technology Professionals
  • Rotary International
  • National Association of Social Workers
  • Construction Industry Institute (CII)
  • Association for Operations Managers (AOM)
  • International Council of Nurses
  • Project Leadership Forum (PLF)
  • Toastmasters

Certifications

  • Sustainability and Leadership Implementer Certification - 2017, Cedar Works
  • Enterprise Resource Planning (ERP) Industry Specialist - 2017, category
  • Six Sigma Green Belt Certification - 2023, International Association for Six Sigma Certification
  • Certified Public Accountant
  • Salesforce
  • Financial Modeling & Valuation Analyst (FMVA®) - 2016, Corporate Finance Institute
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Risk Management Professional (RMP) - 2015, Project Management Institute
  • Advanced Strategic Planning and Scenario Training - 2017, framework

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