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Skills

  • Communications
  • Project lifecycle management
  • Organization
  • Supervision
  • AI/ML feature integration
  • First Aid/CPR
  • Customer service
  • Team building
  • Budgets
  • Kubernetes and containerization

Work Experiences

  • Accelerated release cycles by 10 days.
  • Decreased issue resolution time by 24%.
  • Oversaw the implementation of the company's enterprise security strategy, which included network and hardware security, disaster recovery, data security, and endpoint security.
  • Built a high-performing engineering organization.
  • Designed cross-region redundancy plans.
  • Collaborated with QA and DevOps teams.
  • Achieved 61% growth in user base.
  • Achieved compliance with ITIL.
  • Delivered Microsoft Excel used by process customers.
  • Collaborated with product teams.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 42% improvements in deployment speed.
  • Achieved near-excellent uptime.
  • Aligned engineering initiatives with strategic business goals.
  • Balanced cost-effectiveness with technology investments.
  • Achieved significant enhancements in business performance.
  • Achieved standard customers.
  • Achieved 63% employee retention over 2015.
  • Director of Software Engineering with 7 years of successful project management and data analysis experience.
  • Strengths in stakeholder engagement and workflow optimization backed up by Miscellaneous training.

Accomplishments

  • Successfully integrated third-party software with in-house systems, resulting in a 32% increase in operational efficiency.
  • Managed an annual budget of $13 for the engineering department, aligning resources to ensure adherence to timeline and strategic goals while controlling costs.
  • Executed a product scalability audit, identifying key bottlenecks and subsequently implementing fixes that improved capacity by 65%.
  • Developed a performance improvement plan for underperforming services, achieving a 2% increase in response time.
  • Led the refactoring of legacy codebases, reducing technical debt by 32% and improving system performance and maintainability.
  • Led Agile transformation across multiple teams, improving sprint velocity by 67% and reducing delivery times for key initiatives.
  • Fostered a culture of continuous improvement, implementing feedback loops that consistently yielded 28% improvements in engineering performance.
  • Implemented a microservices architecture for core platforms, resulting in a 52% reduction in update deployment time and improved maintainability.
  • Spearheaded the upgrade of development environments, resulting in a 84% increase in the speed of local builds and a reduction in dev-to-production bugs.
  • Supervised the assignment of engineering resources across projects, ensuring optimal efficiency and reducing project completion times by 27%.

Affiliations

  • Machine Learning Tokyo (MLT)
  • National Society of Professional Engineers (NSPE)
  • Linux Professional Institute (LPI)
  • Project Management Institute
  • Advanced Distributed Learning (ADL) Initiative
  • Association of Information Technology Professionals
  • InterNational Association of Software Architects (IASA) Global
  • IEEE Computer Society
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management

Certifications

  • Google Certified Professional Cloud Architect
  • Diversity, Equity & Inclusion in the Workplace Certificate - 2016
  • CompTIA A+ Technician
  • Salesforce
  • SaaS Product Management Certification
  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Leadership Program in Software Development - Summit Group
  • SAFe Program Consultant (SPC) - 2020
  • ITIL Foundation Certification

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