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Skills

  • PTSD specialist
  • Client confidentiality and ethical practice
  • Advocating for clients in legal proceedings
  • Collaborative problem-solving for team dynamics
  • Collaborating with multidisciplinary care teams
  • Conflict resolution and mediation
  • Client advocacy
  • Anxiety disorder expertise
  • Public speaking and presentation skills
  • Community engagement campaign planning

Work Experiences

  • Managed caseload of 13 patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Contributed to a $13 increase in budget allocations for client services.
  • Assisted with family reunification efforts for displaced clients by collaborating with local and national agencies, reuniting 7 families within 6 months.
  • Helped clients transition smoothly by encouraging and reassuring them throughout the process.
  • Achieved quicker turnaround.
  • Achieved 65% more accurate client assessments.
  • Clients reduced debt by a collective $16.
  • Demonstrated cultural and linguistic sensitivity to the clients and families I served.
  • Was in charge of a caseload of over 10 children in public schools and group homes.
  • Collaborated with local and national agencies.

Summaries

  • Dedicated mental health counselor with over 11 years of experience providing a wide range of individual, group, and familial counseling techniques and interventions.
  • Costs were consistently reduced while profits were increased.
  • Collaborated with multidisciplinary care teams.
  • Achieved results in the past year.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Authored professional guidelines on resource counseling best practices.
  • Accomplished in vocational counseling, helping 15 clients secure meaningful employment within three years by offering job search strategies and interview preparation.
  • Collaborative professional, working closely with multidisciplinary teams to streamline care plans, reducing client wait times by 43%.
  • Benefitted over 16 clients.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.

Accomplishments

  • Organized collaboration between multiple community non-profits, resulting in 42% better integration of client resource services.
  • Conducted needs assessments for clients, enabling faster access to specialized resources, reducing client wait times by 66%.
  • Delivered customized workshops aimed at increasing client confidence and job readiness which led to 59% of participants achieving career milestones.
  • Secured partnerships with local mental health services, improving client access to external resources by 80%.
  • Trained and mentored a team of 7 new counselors, increasing overall team efficiency by 51% in managing client caseloads.
  • Spearheaded the creation of an in-house library offering critical legal, health, and employment resources, improving client service access by 75%.
  • Promoted resource counseling services in underserved areas, resulting in a 56% increase in client outreach and service uptake.
  • Developed individualized client action plans, achieving a 22% success rate of clients meeting personal and vocational goals within prescribed timelines.
  • Facilitated job readiness workshops for clients, resulting in 7 successful job placements within 6 months.
  • Implemented trauma-informed care methodologies, directly improving client emotional and mental health outcomes by 72%.

Affiliations

  • American Counseling Association (ACA)
  • National Association of Case Management (NACM)
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • Rotary International
  • Substance Abuse and Mental Health Services Administration (SAMHSA) affiliated programs
  • Collaborative Family Healthcare Association (CFHA)
  • Association of Behavioral and Cognitive Therapies (ABCT)
  • International Association for Social Work with Groups (IASWG)
  • National Association for the Education of Homeless Children and Youth (NAEHCY)

Certifications

  • Salesforce
  • Certified Employment Support Professional (CESP)
  • Certified in Family and Community Engagement (FACE) Lakeside Partners
  • Certified in Health Literacy initiative
  • Mental Health First Aid Certification 2015
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Life Skills Coach Harbor & Co.
  • Certified Anger Management Specialist (CAMS)
  • Certification in Child Welfare and Mental Health initiative
  • Google Certified Professional Cloud Architect

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