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Skills

  • System equipment
  • Inventory management
  • Cake decorating
  • Cross-functional team collaboration
  • MS Office
  • Budgets
  • Gluten-free baking
  • Process improvement
  • Traditional initiative baked goods
  • Baking equipment maintenance

Work Experiences

  • Resolved customer concerns with a positive attitude and constructive strategies.
  • I've been baking for gluten-free, vegan, and alternative diets for 17 years.
  • Achieved 80% customer satisfaction.
  • Replenished and rotated food items following proper food cooling and storage procedures.
  • Inventory, labor, expenses, and other operational processes were all under my control.
  • By keeping a detailed production schedule, I was able to determine the quantity of product to prepare for the next day's operation.
  • Set the temperature and humidity for the proof box.
  • Baked goods production (breads, pies, cakes, etc.)
  • Made baguettes, bagels, and other breads by mixing, proofing, shaping, and baking dough.
  • Have a working knowledge of industrial baking equipment and baking procedures in general.

Summaries

  • Bakery Manager with 18 years of experience in setting high customer service and product excellence standards.
  • Chef de cuisine with experience in mixology, beer, liquor, and wine, as well as a strong background in team leadership and business decision-making.
  • Food and wine pairing is something she excels at.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Team player who is dependable and supportive.
  • Received program recognition for automated.
  • Store Manager with 18 years of experience in grocery and natural foods stores.
  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Baker is a friendly, helpful Baker who is punctual and willing to work a flexible schedule.

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented
  • Won
  • Reduced
  • Consulted
  • Garnered over 12 four- and five-star Yelp reviews initiative.
  • Initiated
  • Solved
  • Advised
  • Earned “framework” Award for program.

Affiliations

  • American Medical Informatics Association
  • International Cake Exploration Societé (ICES)
  • Slow Food USA – Baker Sector
  • International Federation of Pastry, Ice Cream and Chocolate (FIPGC)
  • Society of Women Engineers
  • Association for Talent Development: Baker Training Focus
  • American Society of Baking (ASB)
  • Certified Master Baker (CMB) – procedure
  • Association for Computing Machinery
  • ServSafe Certification - National Restaurant Association

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Forklift and Bakery Equipment Safety Certification by Beacon Labs
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • ServSafe
  • Certificate in Nutritional Label Compliance – Denver
  • Certified Artisan Bread Baker by Harbor & Co.
  • Certified Food Safety Manager (CFSM) by Northwind
  • Microsoft Certified Systems Engineer (MCSE)
  • Process Improvement Certification for Bakery Operations Ironclad Systems

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