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Skills

  • Problem resolution
  • Excellent communication
  • Process improvement
  • Internal auditing
  • French baking techniques
  • Business operations
  • Contract auditing
  • Gluten-free baking
  • Accounts payable/receivable
  • Financial records and processing

Work Experiences

  • Assisted up to 4 customers per day with a helpful attitude and a positive approach.
  • Ran a bakery under budget for 11 years in a row.
  • Approved products before they were sold to maintain the highest level of quality control.
  • Made baguettes, bagels, and other breads by mixing, proofing, shaping, and baking dough.
  • New bakery menu items were created to appeal to both new and existing customers.
  • Increased weekly production of standard items by 3%, resulting in an increase in sales of 10%.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Followed the production schedule to ensure that hot, fresh products were available throughout the day.

Summaries

  • Top-producing salesperson and industry expert in Food and Beverage.
  • Baker with 17 years of experience in a small bakery with a high output.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Food and Beverage industry's success.
  • Clear understanding of client relations and strategic planning as well as process improvement training.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Team player who is dependable and supportive.
  • Assistant Baker experienced in coaching junior staff.
  • Assistant Baker experienced in coaching junior staff, leading to improved dough handling, proofing techniques, and a 15% enhancement in overall product quality.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.

Accomplishments

  • Proposed
  • Integrated
  • Trained
  • Established
  • Won
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Identified
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Created
  • Collaborated with team of 7 in the development of process.

Affiliations

  • International Council of Nurses
  • Culinary Institute of America - Pastry and Baking Arts Alumni
  • Local Portland Chamber of Commerce - Food Business Workshop Attendee
  • Sourdough Project - Community Participant on regional sourdough baking techniques
  • Lions Club
  • National Association of Wholesale Distributors (NAW) - Affiliated Member
  • Sustainable Food Trade Association - Sustainable Sourcing Advocate
  • Project Management Institute
  • National Restaurant Association - ServSafe® Allergens Certification
  • International Culinary Schools - Certificate Program in Advanced Baking Skills

Certifications

  • Project Management Professional (PMP)
  • Wine and Food Pairing Certificate for Bakers – standard, 2016
  • CompTIA A+ Technician
  • French Pastry Techniques Certification – method, 2022
  • Kosher Certification Understanding – metric
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Chocolatier Certificate – procedure, standard, 2020
  • Commercial Baking Operations Certificate – category, 2017
  • Professional Cake Decorating Certificate – standard
  • Certified Food Protection Professional (CFPP) – program

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