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Skills

  • Process optimization
  • Business analysis
  • Operational improvement
  • Collaborative Leadership
  • Communication with upper management
  • Communications
  • Budgets
  • Business Planning
  • Staff scheduling and supervision
  • Regulatory compliance

Work Experiences

  • Achieved results in under 9 months.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that metric operations ran smoothly.
  • Created budgets and prepared quotes for new products and services.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Achieved results within the first 3 months of hire.
  • Assessed employee performance over a several months period and provided constructive feedback to help them improve.
  • Accelerated new hire productivity by 8%.
  • Planned marketing initiatives and tapped into my referral network to promote business development.

Summaries

  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • To take on a new role in a metric setting, I'm ready to offer exceptional leadership and planning abilities.
  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Develop strategic business partnerships and relationships.
  • Proactive Senior Team Lead Assistant Manager uses determination and attention to detail to produce high-quality performance reporting work.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Senior Team Lead Assistant Manager.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.

Accomplishments

  • Provided leadership during system implementation, which optimized workflow processes, reducing turnaround times by 11 hours per project.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted senior management with the restructuring of team objectives, contributing to a 51% improvement in team KPIs.
  • Drove continuous improvement efforts, achieving process for the team and enhancing compliance procedures.
  • Collaborated with team of 12 in the development of procedure.
  • Monitored quality control measures that resulted in a 55% increase in first-time project approval rates.
  • Instituted process improvements that resulted in a 45% reduction in bottlenecks within the production department.
  • Resolved product issue through consumer testing.
  • Facilitated product testing and adoption cycles, leading to a faster time-to-market by 16 months.
  • Led daily stand-up meetings with a team of 3 to track project milestones, resulting in a 48% reduction in task delays.

Affiliations

  • American Society for Quality (ASQ)
  • Women’s Leadership and Development Network
  • American Society of Safety Professionals
  • Lean Six Sigma Certification from Summit Group
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Project Management Institute (PMI)
  • Professional Business Management Program Certification
  • Institute of Certified Professional Managers (ICPM)
  • National Association of Social Workers

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Team Leader - Ironclad Systems
  • Business Process Reengineering Practitioner - program
  • Certified Manager (CM) - Institute of Certified Professional Managers
  • Lean Six Sigma Black Belt - Lakeside Partners
  • Agile Certified Practitioner (PMI-ACP) - Lakeside Partners
  • ServSafe
  • Financial Analysis Professional Certification - Brightline
  • Certified Professional in Business Process Management (CPBPM) - 2019
  • ITIL Foundation Certification - initiative

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