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Skills

  • Information Systems
  • CISCO Certified Network Associate (CCNA)
  • Web Site Design
  • Microsoft
  • Visio
  • Technical help desk experience
  • Capacity and scalability planning
  • Web/Database Servers
  • TSO
  • Systems Development

Work Experiences

  • Was in charge of the operation.
  • Invented
  • Read blueprints and schematics to properly place equipment.
  • Helped with website traffic and performance monitoring and reporting.
  • Answered 13 calls per two years to help customers with their questions and concerns.
  • Started it.
  • Made a change.
  • Was in charge of developing the IT strategic vision and ensuring that key departmental objectives were met.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Reduced

Summaries

  • Skills in process improvement and team leadership are available.
  • Adaptable, tenacious, and capable project manager with over 14 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dependable
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Highly effective in workflow optimization, evaluating personnel performance, and putting in place top-notch strategies.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Determined sales and marketing professional with 6 years of experience in procedure industry.
  • Seasoned

Accomplishments

  • Achieved 31% reduction in time to locate and repair cable faults using advanced diagnostic tools like process.
  • Initiative Injected IT architectural governance strategy into full project lifecycle through well-defined engagement points for infrastructure team, guidance, facilitation, contribution, impact assessments, and alignment reviews.
  • Recognized for maintaining zero safety violations while working in hazardous conditions, contributing to an overall reduction in workplace incidents.
  • Designed and developed customized splice plans, reducing cable faults by 15% and improving overall network reliability.
  • System Integration: Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
  • Process Improvement: Collaborated with procedure to ensure smooth work flow and efficient organization operations.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • System Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
  • Reduced service interruptions for 13 customers by implementing faster cable fault location and repair techniques.

Affiliations

  • Member of the Institute of Electrical and Electronics Engineers (IEEE)
  • Lions Club
  • Submarine Fiber Optic Communications Forum Participant
  • Society for Cable Telecommunications Engineers (SCTE)
  • Jaycees
  • Society of Women Engineers
  • Industry Advisory Committee Member for Fiber Optic Cable Manufacturers
  • North American Technician Excellence (NATE) Certification
  • Project Management Institute
  • Emergency Preparedness Employee Training Program in Austin

Certifications

  • Project Management Professional (PMP)
  • NCCER Certification for Power Line and Cable Technicians
  • Advanced Cable Splicing Certification (ACSC) from Vantage
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Certified Fiber Optic Technician (CFOT) - 2024 - Harbor & Co.
  • First Aid and CPR Certification – 2021, system
  • First Aid/CPR Certified
  • Network Infrastructure Design and Installation Certification (NDIC) from category
  • Salesforce

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