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Skills

  • Document organization
  • Business correspondence
  • Report writing
  • Sorting and labeling
  • Administrative support
  • Multi-line phone proficiency
  • Report analysis
  • 11 WPM typing speed
  • Bookkeeping
  • Sage 50 US

Work Experiences

  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $8.
  • Effectively interacted with Administrative Assistant to the Executive Director and Administrative Assistant to the Executive Director, took detailed notes, and distributed minutes to all attendees in several months meetings.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Used Adobe InDesign to create complex documents, presentations, and booklets.
  • Planned and coordinated internal meetings, off-site events, and team-building exercises by selecting vendors and venues, managing budgets, and developing event plans.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Solved administrative issues by coordinating report preparation, analyzing data, and coming up with solutions.

Summaries

  • Commended for cultivating a positive work culture by interacting with employees and customers cheerfully.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • When it comes to supporting daily activities as well as coordinated to improve the program, I'm a productive team player.
  • Performance reporting and project management are examples of areas of expertise.
  • Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Administrative Assistant to the Executive Director who is motivated and has a good understanding of method processes, customer relations, and multi-line phone systems.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Working with little to no supervision, responsible, punctual, and productive.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 2 years of service.

Accomplishments

  • Supported the execution of compliance audits, updating and verifying all critical legal documents and company policies to remain in compliance with method.
  • Successfully orchestrated 11 large-scale executive-level networking events, increasing stakeholder engagement which resulted in initiative.
  • Organized 7 company-sponsored events annually, optimizing logistics, budgets, and guest interactions to ensure flawless execution.
  • Managed routine maintenance of office equipment and supplies, ensuring business continuity without workspace disruptions during critical executive periods.
  • Improved communication pathways between executives and the larger organizational teams, acting as the liaison for ensuring mission-critical data was shared in a timely manner.
  • Managed a high-volume, fast-paced calendar for the Executive Director, scheduling all travel, conference calls, and meetings seamlessly without conflicts or errors.
  • Designed and developed a standardized filing protocol for all executive communication documents, utilizing Salesforce to digitalize and archive records to improve future retrieval speed by 16%.
  • Streamlined onboarding procedures for new administrative personnel, minimizing the training ramp-up period by 70% and reducing early errors.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated all global travel arrangements for the Executive Director, ensuring compliance with corporate travel policy and resulting in a 62% reduction in overall travel expenses.

Affiliations

  • Leading Executives Professional Association (LEPA) – Active Member, focused on advancing administrative functions
  • Society of Government Meeting Professionals (SGMP) – Volunteer Event Coordinator for framework, 2019
  • Women’s Network for Career Relationships (WNCR) – Founding Member, contributing to community development
  • American Society of Safety Professionals
  • Association for Office Professionals (AOP) – Winner of 2022 ‘Excellence in Administrative Support’ Award
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • International Association of Administrative Professionals (IAAP) – Chapter Member since 2018
  • Executive Support Magazine – Featured Contributor on modern administrative roles in 2019
  • Jaycees

Certifications

  • CompTIA Network+
  • Certified Document Controller (CDC)
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Certified in Organizational Leadership (COL)
  • Salesforce
  • Executive Assistant Associate Degree
  • Professional in Human Resources (PHR)
  • Certified Professional Career Coach (CPCC)
  • Human Resources Management Certification - Harbor & Co.

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