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Skills

  • Conflict resolution
  • Cross-functional team collaboration
  • Contract negotiation
  • Affordable housing programs knowledge
  • SEO/SEM strategies
  • SAP
  • Program oversight
  • Customer service-focused
  • Business recovery and sustainability
  • Project management

Work Experiences

  • Ensured that rent collections were received on time and that they were reconciled in accordance with landlord and resident statutes.
  • Documented business processes and analyzed procedures to ensure alignment with changing business needs.
  • I'm credited with helping to generate over $13 million in revenue per year through launched and coordinated.
  • Developed start-up and scaling cost estimates for business plans submitted to venture capital firms.
  • Created a process map to identify shortfalls and options for resolving operational inefficiencies.
  • Supervised software integration on the client's website and implemented business and technical client training on new systems.
  • Evaluated the impact of current initiative business processes on users and stakeholders, as well as potential improvement areas.
  • Examined operational data for its impact on ROI, identified trends, and made recommendations for changes.
  • Was in charge of disciplinary actions, performance appraisals, and employee terminations.
  • Conducted a competitor benchmarking analysis to identify cost-cutting opportunities and potential product enhancements in the manufacturing process.

Summaries

  • Residential Manager is a well-organized Residential Manager with 14+ years of experience as a consistent producer who is driven to improve results and exceed objectives.
  • Personable business professional with a 8-year track record in financial roles in large, fast-paced corporations.
  • Proactive and diligent in achieving goals by utilizing BI data and making well-thought-out recommendations.
  • Business Analyst with 3 years of experience in standard of industry.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Brings 2 years of relevant experience to the Residential Manager position.
  • Over 8 years of revenue-building, process-improvement, and business-growth experience in both up and down markets.
  • Inspections are organized, issues are resolved, and client relations is delivered.
  • Business and system requirements, user acceptance testing, process improvement, and end-user training are all areas in which he excels.
  • Capable of overseeing all aspects of operations while increasing revenue, customers, and staff.

Accomplishments

  • Marketing Requirements: Worked with customers to define and develop business cases for new products Wrote marketing requirements documents for future product development.
  • Integrated
  • Developed
  • Branding: Designed and executed branding plan to rename and re-brand a $2.5 billion business unit. Conducted studies to create messaging strategy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led a $9 million transition project for a Fortune 20 company.
  • Designed a cutting-edge human resources solution for a Fortune 100 company.
  • Improved
  • Established
  • Prepared

Affiliations

  • Certified Property Manager (CPM) Certification from IREM
  • Certified Occupancy Specialist (COS) Certification
  • International Council of Nurses
  • Jaycees
  • Building Owners and Managers Association (BOMA)
  • Lions Club
  • Residential Real Estate Council (RRC) active member
  • Association for Computing Machinery
  • National Affordable Housing Management Association (NAHMA)
  • Multifamily Executive Association (MFEA)

Certifications

  • Turnaround Asset Management Certification - standard
  • Advanced Fair Housing Law Certification - Meridian
  • Leadership in Energy and Environmental Design (LEED) Accreditation - system
  • Lead-Based Paint Certification (EPA) - the Pacific Northwest
  • Real Estate License - Georgia
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Apartment Manager (CAM) Meridian
  • Rent Manager Software Certification - system
  • Community Association Manager License - Ohio

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