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Skills

  • Spreadsheet management
  • Event planning and execution
  • Bookkeeping
  • Accounting familiarity
  • First Aid/CPR
  • Mail handling
  • Team management
  • Research skills
  • Budgets
  • Volunteer management

Work Experiences

  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Contributed to program adjustments.
  • Assessed participant feedback.
  • Adapted program materials to meet new regulatory standards, maintaining compliance with local and national guidelines.
  • Coordinated onsite logistics for workshops.
  • Achieved results within 2018.
  • Coordinated the onsite logistics for workshops, including setting up training spaces and preparing participant materials for 4 attendees.
  • Aligned with Vantage’s objectives.
  • Achieved a 65% approval rate.
  • Adapted program materials to meet regulatory standards.

Summaries

  • Salesforce and ServiceNow are two of my strongest skills.
  • Achieved quantifiable results.
  • Meticulous Program Coordination Intern capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Microsoft Excel.
  • Offering a 13 background as well as exceptional vendor management and strategic planning abilities.
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.
  • Strong work ethic and ability to boost company morale.
  • With a background in accounting and finance, I am a talented administrative professional.
  • Achieved a 34% improvement in overall team efficiency.
  • Within Miscellaneous, senior Program Coordination Intern and outstanding performer in vendor management and team leadership.
  • Achieved on-time delivery of key deliverables.

Accomplishments

  • Maintained project management tracking via Workday, ensuring no milestones were missed across 10 concurrent projects.
  • Managed participant registration and communication for program, increasing overall participation by 55% compared to previous years.
  • Worked with external vendors to negotiate service fees, reducing program expenses by $15 without compromising quality.
  • Managed timeline revision and task re-assignments which reduced program overrun costs by $14.
  • Collaborated with cross-functional teams to implement new processes that streamlined event execution, reducing planning time by 42%.
  • Created visual progress dashboards using Jira to present milestone achievements to senior leadership.
  • Developed a financial forecasting model in SAP to track and adjust program budgets, assisting the team in staying within a 18% budget variance.
  • Provided timely updates regarding program changes and deadlines to key stakeholders, ensuring transparent communications across departments.
  • Worked with initiative to resolve inquiries, improving response time and increasing overall satisfaction by 22%.
  • Collaborated with team of 17 in the development of process.

Affiliations

  • International Association of Administrative Professionals
  • National Society for Experiential Education (NSEE)
  • National Association of Social Workers
  • Society of Human Resource Management
  • Social Impact Alliance for Nonprofits (SIAN)
  • American Marketing Association
  • Young Nonprofit Professionals Network (YNPN)
  • Community Service and Public Engagement Society (CSPE)
  • Project Management Institute (PMI) – Student Member
  • Public Relations Student Society of America (PRSSA)

Certifications

  • Certified in Volunteer Administration (CVA)
  • MS Excel for Business Analytics by Microsoft
  • Survey Design and Data Collection Methods Certification from framework
  • Basics of Nonprofit Marketing Certificate by Brightline
  • Digital Marketing Associate Certification by Meta
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Grant Writing & Fundraising Masterclass Certification by Brightline
  • HubSpot Content Marketing Certification

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