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Skills

  • Conflict resolution in scheduling
  • Scheduling
  • Budgets
  • Microsoft Office Suite proficiency
  • Regulatory compliance
  • Operational improvement
  • Supervision
  • Team management
  • Organization
  • Customer complaint resolution

Work Experiences

  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Was in charge of data tracking, documentation, client correspondence, and office operations.
  • Prepared meeting presentations and proposals, assisted with bookkeeping, and produced budget reports.
  • Created time sheets for 9 executives and employees in three years.
  • Boosted ticket sales by 21%.
  • Assisted in event logistics for 17 sporting events annually, resulting in a 78% increase in audience satisfaction ratings.
  • By reducing downtime and streamlining quality control procedures, I was able to increase profitability and productivity.
  • All new hire, security, and temporary paperwork was organized by me.
  • Routed incoming calls and faxes and wrote detailed messages to speed up response.
  • Assisted prospective students.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Personable Athletic Office Assistant with a track record of increasing workplace communication and coordination effectiveness.
  • Adept at navigating time-sensitive and complex scheduling conflicts, successfully minimizing academic and athletic disruptions for product at Meridian.
  • Reviewing and assessing processes, as well as implementing continuous improvement initiatives to streamline office operations, is a strong suit.
  • Meticulous Athletic Office Assistant capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using HubSpot.
  • Versatile Athletic Office Assistant with risk assessment knowledge and strong stakeholder engagement abilities.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Methodical and well-organized, with excellent prioritizing and planning skills.
  • Professional with cross-functional collaboration and data analysis fluency.
  • Adept at organizing team practice schedules.

Accomplishments

  • Collaborated with the athletic director to implement a digital scheduling system, reducing scheduling conflicts by 71%.
  • Organized promotional campaigns for athletic department activities that increased visibility and engagement across social media platforms by 46%.
  • Managed and tracked inventory of sports equipment, helping reduce loss and misuse by 80%. Implemented an effective inventory log system.
  • Collaborated with medical personnel to track athlete injury status, ensuring a 38% faster recovery time through proactive scheduling.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully implemented a talent-tracking database for evaluating incoming student-athletes, leading to 66% more efficient recruitment outcomes.
  • Steered end-to-end event coordination for 7 local and regional sporting events annually, drawing crowds of over 17 people per event with minimal operational disruptions.
  • Established and maintained effective communication with athletic staff, helping resolve conflicts and improve teamwork among 3 staff members.
  • Created detailed financial forecasts for sports programs, which resulted in the athletic department receiving an expanded budget of $12 for the following season.
  • Successfully implemented new athletic registration software which cut registration time for teams and participants by 9 hours per week.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Athletic Business Association
  • Certified Associate in Project Management (CAPM) – Athletics Focus
  • Certified Office Management for Athletics by framework
  • American Marketing Association
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • College Sports Information Directors of America (CoSIDA)
  • International Council of Nurses
  • Women Leaders in College Sports
  • Project Management Institute

Certifications

  • Certified Professional in Sports Management (CPSM)
  • Apple Certified Associate (ACA)
  • Data Analytics for Sports Decision Making – ServiceNow
  • Microsoft Certified Systems Engineer (MCSE)
  • Leadership and Team Building in Sports – framework
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Event Marketing in Athletics Credential – Cedar Works
  • Certified Sports Facility Manager (CSFM) – Sports Turf Managers Association (STMA)
  • First Aid, CPR, and AED Certification (American Red Cross)

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