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Skills

  • Energy cost reduction initiatives
  • Team management
  • Operational improvement
  • Process optimization
  • Data collection and analysis
  • Mentoring new hires
  • SAP expertise
  • Continuous improvement methodologies
  • Regulatory compliance
  • Team leadership and supervision

Work Experiences

  • Recommended products and services and accommodated special requests.
  • Was in charge of all phases of production, including cross-functional collaboration and vendor management.
  • Identified and resolved issues with team production and performance to maintain consistent quality levels.
  • By maintaining close relationships with customers, I was able to increase customer satisfaction and grow my business.
  • Collaborated with vendors and suppliers to effectively manage and budget for inventory totaling over $17.
  • Devised effective work schedules for each team member in order to meet deadlines and staff shifts appropriately.
  • Achieved a 46% increase in on-time order fulfillment.
  • Balanced multiple tasks during the night shift, including overseeing product quality and managing staffing levels to reach production targets.
  • Was in charge of the company's operations, which included hiring, training, development, scheduling, and supervision of employees.
  • Reduced average contract expenses by 15% through aggressive vendor negotiations.

Summaries

  • Experienced Operations Manager and talented leader with 8 years of experience enhancing business plans and day-to-day activities through exceptional planning and problem-solving abilities.
  • Well-organized, meticulous in their attention to detail, and vigilant in their pursuit of safety and environmental impact reduction goals.
  • Accomplished in resolving complex night shift challenges.
  • Night Shift Leader with 10 years of management experience with standard employees.
  • Bringing a strong grasp of Customer Service trends, excellent communication skills, and the ability to spot areas for improvement and implement changes with a strategic approach.
  • Results-driven executive with over 7 years of experience managing day-to-day business operations.
  • Night Shift Leader with 14 years of experience in program operations, production management, organizational development, and team building across a wide range of industries.
  • Night Shift Leader is a multi-talented Night Shift Leader who is consistently rewarded for planning and operational improvements.
  • Specialist in mergers and acquisitions who can seamlessly integrate new operations and businesses.
  • Individual who can work well with senior stakeholders and effectively prioritize tasks as part of a team.

Accomplishments

  • Supported cross-functional teams in launching system, ensuring its smooth adoption during the night shift.
  • Introduced a peer-review process for shift documentation, elevating data logging standards and reducing errors by 53%.
  • Consistently achieved nightly production targets, contributing to a 59% year-over-year improvement in departmental KPI achievement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated staffing changes during high-demand periods, reducing night shift absenteeism by 57%.
  • Managed workforce realignment leading to optimized night operations, saving the company 2 annually in labor costs.
  • Documented and resolved procedure which led to process.
  • Led a team of 2 employees in maintaining overnight production targets, resulting in an increase in overall efficiency by 47%.
  • Conducted root-cause analysis on recurring incidents, leading to the elimination of framework and a 65% increase in shift reliability.
  • Piloted an employee recognition program that boosted team morale and improved shift attendance by 27%.

Affiliations

  • American Society of Safety Professionals
  • Certified Maintenance and Reliability Professional (CMRP) program
  • American Production and Inventory Control Society (APICS) - Supply Chain Certification 2019
  • National Night Shift Operations Management Society
  • Society of Manufacturing Engineers (SME) - Member since 2017
  • Emergency Management Association (EMA) - Disaster and Emergency Preparedness Liaison
  • National Association for Manufacturing Leadership
  • Society for Maintenance Engineering Professional Development
  • National Institute for Workforce Leadership - Certified Leadership Coach 2019
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Public Accountant (CPA)
  • Occupational Safety and Health Administration (OSHA) 30-Hour Certification
  • Certified Ethical Leadership for Supervisors
  • Cisco Certified Network Associate (CCNA)
  • Warehouse Safety Training method
  • Certified Maintenance and Reliability Professional (CMRP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Lean Six Sigma Professional
  • Six Sigma Green Belt Certification
  • Certified Lockout-Tagout Practitioner

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