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Skills

  • Patient anxiety reduction techniques
  • First Aid/CPR
  • Mechanical issue resolution in vehicles
  • Operational improvement
  • MS Office
  • Organization
  • Problem resolution
  • Team building
  • Patient transportation
  • Emergency response during medical transport

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Collaborated with nursing staff on transport requests.
  • Performed equipment and vehicle inspections to ensure smooth and safe operation.
  • Coordinated with medical staff.
  • Administered tests and medications to stabilize patients in the field or in transit.
  • Achieved a flawless driving record.
  • Confirmed transport readiness.
  • Communicated changes to medical personnel.
  • Conducted daily pre- and post-trip vehicle inspections, identifying and resolving 16 mechanical issues which prevented costly delays.
  • Coordinated seamless transfers.

Summaries

  • Accomplished Medical Transporter skilled in managing sensitive situations with precision, including stabilizing 17 critical patients during high-stakes transport scenarios.
  • Achieved a 80% decline in patient complaints.
  • Dedicated to learning, growing, and succeeding in Government.
  • Achieved 69% reduced patient wait times.
  • Compassionate Medical Transporter adept in working with immobile patients utilizing wheelchair and gurney transport methods, preventing injury in 2 instances while ensuring timely service.
  • Consistently achieving 44% on-time delivery and reducing patient wait times by improving communication between EMTs, hospital staff, and transport teams.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 65% on-time delivery across multiple facilities.

Accomplishments

  • Achieved a perfect driving record by adhering to state and federal transportation safety standards over 9 years.
  • Documented and resolved method which led to framework.
  • Provided critical non-emergency transport for patients needing continuous treatment, such as radiation therapy or dialysis, contributing to consistently positive patient feedback.
  • Developed a standardized checklist for ambulance medical supplies leading to a 18% improvement in pre-shift preparation times.
  • Regularly liaised with medical and administrative staff to optimize patient transfers and ensure protocol adherence.
  • Guided patients with dementia and Alzheimer's using de-escalation techniques, resulting in 73% fewer incident reports.
  • Reduced billing discrepancies by 39% through meticulous documentation and validation of transport records.
  • Assisted in reviewing and updating transport safety policies, ensuring compliance with Brightline's standards.
  • Actively participated in PMP-accredited emergency response and first-aid training, enhancing my ability to manage patient emergencies.
  • Proficiently navigated GPS and mapping software, cutting average transport time by 68%.

Affiliations

  • American Council on Exercise (ACE) for Patient Handling
  • Critical Care Transport Nurses Association
  • National Healthcareer Association (NHA)
  • Project Management Institute
  • American Red Cross CPR/BLS Certification
  • Association for Healthcare Documentation Integrity (AHDI)
  • National Association for Medical Transport Management
  • American Ambulance Association (AAA)
  • Society of Trauma Nurses (STN)
  • Healthcare Financial Management Association (HFMA)

Certifications

  • Certified Emergency Vehicle Operator (CEVO) by National Safety Council
  • Bloodborne Pathogens Training by OSHA
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Medical Administrative Assistant (CMAA) by NHA
  • Emergency Medical Responder (EMR) Certification
  • Certified Transport Registered Nurse (CTRN)
  • Patient Care Technician Training Certification by Meridian
  • Emergency Vehicle Operator (EVO) Course by NAEMT

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