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Skills

  • Servers expertise
  • Automation of workflows and manual processes
  • Data-driven decision making
  • Data Governance Framework Development
  • Centralizing data operations across regions
  • Data quality and accuracy improvement
  • Business operations
  • Network development and administration
  • Business Intelligence (BI) Reporting
  • Cloud-based data warehousing and optimization

Work Experiences

  • Created an automated monitoring system for server health, reducing downtime by 82% and improving the reliability of BI reports.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Collaborated with cross-functional teams across 16 regions.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with human resources to upskill veteran employees, significantly improving team competency and reducing onboarding time for new hires.
  • Achieved 44% improvement in department-wide KPIs.
  • Applied a predictive analytics model.
  • Co-developed a data performance metric index.
  • Completed projects ahead of schedule.
  • Aided in the integration of Jira into existing systems.

Summaries

  • EDP Head is a multi-talented EDP Head who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 41% compliance with industry regulations.
  • Achieved 58% compliance with major industry regulations by leading the development and enforcement of a new data governance framework.
  • Bringing 2 years of expertise in data archiving.
  • Accomplished EDP Head with a strong track record of vendor management, cutting annual vendor costs by up to $7 while maintaining system quality and performance.
  • Automated EDP processes.
  • In large-scale distributed network environments, certified in OSHA and Scrum Master for 4 years.
  • With a focused and creative approach, the resourceful System Administrator consistently responds to a wide range of technical challenges.
  • Collaborative leader, known for fostering partnerships with key stakeholders that saved $14 while improving system integration and data accessibility.

Accomplishments

  • Developed strategic partnerships with third-party vendors, reducing annual IT service costs by 15% and streamlining procurement processes.
  • Designed and deployed a new role-based access control system, achieving 58% in security compliance and improving audit scores.
  • Standardized technology stack across multiple locations, successfully reducing redundant tools by 67% and lowering maintenance costs.
  • Implemented a data retention schedule compliant with system, successfully passing 8 audits without any discrepancies.
  • Championed the integration of framework, leading to an increase in operational efficiency by 69%.
  • Created dashboards tailored to 13 business units, increasing user engagement with data analytics tools by 24%.
  • Developed comprehensive risk management strategy, reducing potential downtime by 70% and increasing system resilience.
  • Led workshops on IT risk identification and mitigation, enabling team to reduce the number of incidents by 7 over two years.
  • Established multi-tier compensation and access privileges model, improving data security by 78% while retaining employee satisfaction with tools.
  • Managing 2 team members across various time zones, improved global helpdesk response time by 58%.

Affiliations

  • National Association of Social Workers
  • Association of Information Technology Professionals
  • National Association for Business Resources
  • Association for Computing Machinery (ACM)
  • American Marketing Association
  • Project Management Institute (PMI)
  • International Data Center Authority (IDCA)
  • SaaS Operations Community
  • Certified Data Management Professional (CDMP)
  • DevOps Institute

Certifications

  • Amazon Web Services (AWS) Certified Solutions Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • Professional Cloud Security Engineer – Google Cloud
  • Certified Kubernetes Administrator (CKA)
  • DAMA Certified Data Quality Manager (CDQM)
  • Microsoft Certified: Azure Data Engineer Associate
  • Salesforce
  • Certified ScrumMaster (CSM)
  • Microsoft Certified: Power BI Data Analyst Associate
  • CompTIA Network+

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