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Skills

  • Security systems
  • Problem resolution
  • Case history compilation
  • Behavioral specialist
  • IEP writing knowledge
  • Anti-bullying program expert
  • Communications
  • Training program development
  • Insurance billing
  • MS Office

Work Experiences

  • Achieved a 24% reduction in recidivism rates.
  • Conducted thorough eligibility assessments.
  • Collaborated with local government agencies to secure $15 in funding for low-income housing projects in Phoenix.
  • Chaired 17 community meetings, engaging local stakeholders to gather input on sustainable housing development projects.
  • Completed project under budget.
  • Conducted thorough eligibility assessments to ensure compliance with HUD guidelines and local housing policies.
  • Clients were given information about available housing, domestic violence, employment, education, and substance abuse treatment options.
  • Conducted frequent landlord outreach.
  • Collaborated with community resources to encourage youth to participate in pro-social activities and to assist families in obtaining services.
  • Kept contact information for victims in case of an emergency or crisis.

Summaries

  • Compassionate School Social Work Intern with 17 years of experience working in public schools and advocating for students.
  • Looking forward to taking on a new challenge with a successful team.
  • Motivating leader who has built and managed framework teams in the past.
  • Providing compassionate and localized services for long-term case success for 9 years.
  • A track record of providing families and children with effective support and care.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Lead Housing Specialist and team leader with 9 years of experience in procedure settings.
  • Category, program, and procedure are all available.
  • Student pursuing a Community and Public Service degree who is eager to contribute developed knowledge in the role of Lead Housing Specialist.
  • Skilled at managing multiple cases while paying close attention to detail and having a thorough understanding of local resources.

Accomplishments

  • Created financial models for housing projects that reduced operating costs by 84% without compromising service quality.
  • Maintained thorough and accurate documentation for 14 housing units, ensuring regulatory compliance and ease of access for audits.
  • Led the relocation process for 13 residents, ensuring smooth transitions and zero major complaints during initiative in 2019.
  • Implemented a tenant feedback loop, improving response times on maintenance issues by 63% and increasing overall tenant satisfaction scores.
  • Collaborated with city officials and private partners to bring 12 affordable housing developments to market ahead of deadlines.
  • Achieved a 85% increase in tenant satisfaction by streamlining communication and resolving incidents within 18 months.
  • Identified and applied for grants, securing over $9 in funding for critical housing initiatives in Portland throughout 2021.
  • Facilitated successful housing inspections, ensuring that all properties within portfolio met or exceeded HUD and local safety standards.
  • Managed a departmental budget of $14, consistently ensuring no overages while maintaining high-quality tenant services.
  • Improved tenant safety by implementing new security procedures that reduced incident reports by 54% in 2018.

Affiliations

  • Served on the Board of Directors for Cedar Works, focusing on affordable housing policies in Columbus.
  • Completed certification in Property Management through the International Association of Housing Management (IAHM).
  • Certified in Rental Housing Management from the National Apartment Association Education Institute (NAAEI).
  • Member of the National Association of Housing and Redevelopment Officials (NAHRO), actively participating in regional advocacy efforts.
  • Guest lecturer at system on housing advocacy and tenant relations, as part of the Social Work curriculum.
  • Certified Trainer for the 'Resident Services Coordinator' program, empowering housing staff to deliver tenant support services.
  • Participant in the 12-hour continuing education program with the National Affordable Housing Management Association (NAHMA).
  • Graduate of the category’s Master’s Program in Public Administration (MPA) with a focus on housing policy.
  • Actively engaged with the Housing and Homelessness Advocates Network, promoting legislation that supports underserved populations.
  • Mentor for 2024 Housing Leadership Program, guiding emerging leaders in urban planning and tenant advocacy.

Certifications

  • Certified Property Manager (CPM) through framework
  • Community Real Estate Developer Certification
  • Certified Specialist in Lead-Based Paint Hazard Remediation
  • Housing Policy Development and Analysis Certification
  • Advanced Rental Real Estate Finance and Investment Certification
  • Affordable Rental Housing Management Certification
  • Conflict Resolution and Mediation Certification
  • SAP Certified Application Associate
  • Certified Housing Counselor (CHC)
  • Certified Apartment Portfolio Supervisor (CAPS)

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