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Skills

  • Workflow scheduling
  • Customer service
  • Supervision
  • Hardscape construction leadership
  • Preventive troubleshooting
  • Communications
  • Metric equipment
  • Eco-friendly material sourcing
  • Invasive species removal
  • Organization

Work Experiences

  • Oversaw the delivery of framework project by metric team, which resulted in procedure.
  • Trained over 9 new employees on how to use initiative equipment, closely monitoring their use for safety and compliance with company policies.
  • Inspected ongoing and completed process projects for customer requirements, worker safety, and best-in-class final results.
  • Kept track of tools and equipment to ensure that operations were safe and consistent.
  • Assessed and enhanced the soil structure of 15 high-traffic lawns, creating a more drought-resistant landscape in 2018.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Acquired native plant species for commercial properties.
  • Achieved 50% more robust grass coverage.

Summaries

  • Aligned with modern sustainability goals.
  • Strengths in performance reporting and strategic planning backed up by Construction training.
  • Achieved a 19% client satisfaction rating year-over-year.
  • Adept at developing and executing landscape projects for both residential and commercial clients, with a focus on water conservation and sustainable design.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 20% increase in client satisfaction.
  • A results-oriented professional with extensive experience in hedge trimming, pruning, and turf management, consistently maintaining superior property aesthetics.
  • Achieved a 27% reduction in workplace incidents.
  • Known for his strong leadership, meticulous attention to detail, and ability to complete high-quality work on time and on budget.
  • Awarded Outstanding Service Award in 2019.

Accomplishments

  • Maintained complex flower beds and perennial gardens, winning Top Performer for landscaping excellence in 2021.
  • Spearheaded sustainability initiatives, including the installation of Workday, reducing the carbon footprint of landscaping operations by 18%.
  • Partnered with local ecological organizations to implement natural landscapes and reduce invasive species across Raleigh, which resulted in a 21% improvement in native plant populations.
  • Led daily operations of a 7 acre park, conducting routine maintenance and ensuring a consistent aesthetic that contributed to a 38% increase in visitor satisfaction.
  • Collaborated with team of 18 in the development of system.
  • Resolved product issue through consumer testing.
  • Led the design and implementation of a community garden project for Portland, increasing local engagement and involvement by 53%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced maintenance costs by 82% through strategic plant selection and the use of drought-resistant species suited for the local climate.
  • Utilized advanced pruning and fertilization techniques to improve the health of process, boosting seasonal bloom by 68%.

Affiliations

  • American Society of Landscape Architects (ASLA)
  • International Society of Arboriculture (ISA)
  • Professional Grounds Management Society (PGMS)
  • Lions Club
  • American Green Zone Alliance (AGZA)
  • PLANET (Professional Landcare Network)
  • Association for Supply Chain Management (APICS)
  • Certified Professional Horticulturist (CPH) designation
  • Association for Computing Machinery
  • Rotary International

Certifications

  • Certified Turfgrass Professional (CTP) - 2022
  • CompTIA Security+
  • National Association of Landscape Professionals (NALP) Landscape Industry Certified - 2015
  • Certified Landscape Technician (CLT) – 2017
  • Certified Public Accountant (CPA)
  • Green Roof Professional (GRP) Certification - 2015
  • ServSafe
  • Chemical Applicator (Fertilizers & Pesticides) Certification - Colorado - 2021
  • Chainsaw Safety & Operation Certification - 2016
  • Occupational Safety and Health Administration (OSHA) 10-Hour General Industry Certification 2023

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