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Skills

  • Cultural sensitivity in global markets
  • Brand management and rebranding campaigns
  • Leadership in fast-paced environments
  • Problem resolution
  • Presentation and public speaking
  • Regulatory compliance
  • Team management
  • MS Office
  • Reputation management
  • Communication planning

Work Experiences

  • Championed corporate social responsibility initiatives.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Completed a comprehensive stakeholder analysis that informed the realignment of external communications efforts in Chicago.
  • Achieved results within the past year.
  • Contributed to Employee of the Year in 2023.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Answered 11 calls per the past year to help customers with their questions and concerns.
  • Transported SAP to 6 months customer locations.
  • Achieved results in 2021.

Summaries

  • Consistently delivered a 32% increase in earned media coverage.
  • Achieved 42% increase in online engagement.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Championed successful rebranding campaigns.
  • Analytical and data-driven Director of External Relations, leveraging insights to devise media relations strategies that increased brand visibility by 85%.
  • Achieved 51% boost in brand awareness.
  • Adept Director of External Relations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept Director of External Relations with a strong focus on corporate social responsibility, achieving recognition from Miscellaneous for key initiatives.
  • Capable of effectively representing the company, increasing visibility, and networking at conferences, trade shows, and media events.

Accomplishments

  • Coordinated with legal teams to navigate government relations and advocacy efforts, leading to successful policy changes in Miscellaneous.
  • Collaborated with team of 15 in the development of metric.
  • Planned and executed high-profile public events attended by 18 stakeholders and dignitaries, enhancing organizational reputation.
  • Led successful merger of external relations and marketing departments, streamlining workflows and reducing overhead by 62%.
  • Established government relations strategies that led to securing $127,000 in new contracts and public funding.
  • Developed crisis preparation playbook shared across 7 offices, setting a new protocol standard in regional responses.
  • Increased revenue from external partnerships by negotiating 7-year contracts valued at $27,000.
  • Negotiated partnerships with key industry groups, resulting in a 71% increase in external sponsorship deals.
  • Collaborated with influencers and media outlets to launch campaigns, increasing brand impressions by 26% within several months.
  • Spearheaded organizational efforts that increased annual donor contributions by 33% within 11 months.

Affiliations

  • Society for Corporate Social Responsibility Professionals (SCSRP)
  • United Nations Global Compact Network
  • Jaycees
  • World Communication Forum Association (WCFA)
  • International Federation of Corporate Social Responsibility (IFCSR)
  • International Public Relations Association (IPRA)
  • European Association of Communication Directors (EACD)
  • National Association of Social Workers
  • Strategic Network Relations Association (SNRA)
  • American Medical Informatics Association

Certifications

  • Chartered Public Relations Practitioner (Chart.PR) - CIPR
  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • Influencer Marketing Strategy Certification - UCLA Extension
  • Strategic Public Relations Certificate - George Washington University
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • Certified Corporate Social Responsibility Professional - CSR Institute

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