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Skills

  • Project organization
  • Compensation & Benefits Administration
  • Quality control oversight
  • Managing PPE
  • Cross-functional collaboration
  • Handling Confidential Financial Information
  • Lean process improvements
  • Assessing risks
  • High-volume financial reporting
  • Internal and external customer service

Work Experiences

  • Addressed outstanding items.
  • Oversaw the delivery of system project by metric team, which resulted in procedure.
  • Had an excellent attendance record and was always on time for work.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Collaborated with auditors during 2022 external financial review, which resulted in zero findings related to military payroll processes.
  • Achieved a 61% error-free rate.
  • Designed a streamlined filing system.
  • Automated routine tasks.
  • Developed best practices for handling sensitive data.

Summaries

  • Adept in handling high-volume payroll for service members, implementing corrective measures that saved the department $12 in overpayments within three years.
  • Adept in handling high-volume payroll.
  • Achieved 65% error reduction.
  • Achieved a reduction of 25%.
  • Achieved zero discrepancies during annual 2020 audits.
  • Achieved significant departmental savings of $5 annually.
  • Training team members, conducting evaluations, and reviewing records have all proven to be successful.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Military Pay Technician with a track record in streamlining payroll operations for 4 personnel, improving team efficiency by 83% and enhancing overall accuracy.
  • Achieved a 69% improvement in response time for military payroll inquiries.

Accomplishments

  • Updated and maintained pay records in accordance with program, reducing processing delays by 21%. Achieved error rates below engineering% in 2022.
  • Implemented new performance-based pay adjustment procedures that improved overall accuracy by 32%.
  • Provided specialized assistance in resolving backdated pay issues for deployed personnel, reducing account discrepancies by 77%.
  • Created a standardized form for processing advanced pay requests, improving approval times by 16% and reducing errors.
  • Authored guidelines that standardized payroll processes for 17 personnel, reducing inquiry times by 85%.
  • Ensured accurate calculation and distribution of overtime, bonuses, and special pays for finance military personnel, with a 31% reduction in payment errors over the past year.
  • Spearheaded cross-department collaboration with HR and Accounting to align payroll schedules, leading to a 57% reduction in late payments.
  • Successfully processed payroll for over 9 military personnel, adhering to strict program compliance and ensuring timely disbursements.
  • Reviewed and corrected payroll data for multi-tiered compensation structures, reducing manual correction errors by 52% after process adjustments.
  • Performed detailed audits of payroll submissions, resulting in the identification and correction of $18 in miscalculations.

Affiliations

  • Association for Supply Chain Management (APICS)
  • National Defense Industrial Association (NDIA)
  • National Association of Social Workers
  • Defense Employee Benefits Group (DEBG)
  • Federal Payroll & Benefits Council
  • Military Officers Association of America (MOAA)
  • Government Workforce Compensation Association
  • Payroll Reconciliation Professionals Network
  • Association of Government Accountants (AGA)
  • American Marketing Association

Certifications

  • Intermediate DoD Payroll Operations -- 2024
  • CompTIA A+ Technician
  • Accounting for Governmental and Nonprofit Organizations -- Lakeside Partners
  • Lean Six Sigma Green Belt Meridian
  • Advanced Skills in Reviewing Payroll Records framework
  • Fundamentals of Payroll Certificate Program
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • Certified Professional Accountant (IPA)
  • Federal Acquisition Certification for Business (FAC-COR)

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