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Skills

  • Technical writing
  • Workflow Analysis
  • Business Development
  • Operational improvement
  • Communications
  • First Aid/CPR
  • Team management
  • Algorithmic modeling
  • Quantitative analysis
  • Gap analysis

Work Experiences

  • Mapped out current business and operational processes and made recommendations for how they could be improved.
  • Created wireframes, site maps, and content inventories for new website designs.
  • Investigated and resolved issues with data flow integrity into metric databases.
  • Generated over $10 million in revenue per year through coordinated and launched.
  • Co-led the integration of CRM systems, which resulted in tracking enhancements and reduced customer churn by 53% over 2017.
  • Championed continuous improvement initiatives.
  • Developed and improved intelligence resources to make system more consistent.
  • Combed through files, records, and other documents in order to gather business data and key data that would help me respond to development requests.
  • Used my problem-solving skills to analyze and resolve issues that were affecting business operations and achieving goals.
  • Co-led the integration of CRM systems.

Summaries

  • Business Analyst Specialist is a multi-talented Business Analyst Specialist who is consistently rewarded for planning and operational improvements.
  • Achieved cost overruns reduction.
  • Exceptional at using a broad understanding of business best practices, regulatory standards, and optimal control systems to help businesses grow and succeed.
  • Achieved a 21% improvement in pricing strategies.
  • Within Miscellaneous, senior Business Analyst Specialist and outstanding performer in team leadership and vendor management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Aligned KPIs for cross-functional teams.
  • Business Analyst Specialist with 4 years of successful quality assurance and performance reporting experience.
  • Achieved results in the category department.
  • 9 years of Miscellaneous industry success from a seasoned business analyst.

Accomplishments

  • Reduced business risk by successfully implementing data governance measures, achieving regulatory compliance in Columbus in 2018.
  • Designed and implemented performance tracking dashboards using Jira, improving operational transparency across 17 business units.
  • Performed in-depth analysis on customer behavior, influencing product changes that elevated user retention by 28%.
  • Automated manual data entry processes using HubSpot to save 3 hours of labor weekly.
  • Applied cost-benefit analysis to assess new software acquisitions, supporting recommendations that saved 4 annually.
  • Designed KPIs and business metrics that improved decision-making, driving a 29% uplift in standard.
  • Applied risk assessment frameworks to key initiatives and identified high-risk scenarios, preventing 17 in potential losses.
  • Collaborated with team of 17 in the development of procedure.
  • Documented and resolved framework which led to metric.
  • Introduced agile methodologies, allowing for faster iteration cycles and reducing development time by 83%.

Affiliations

  • American Medical Informatics Association
  • Society of Women Engineers
  • International Council of Nurses
  • Association of Change Management Professionals (ACMP)
  • American Marketing Association
  • Certified Analytics Professional (CAP) Network
  • Association for Supply Chain Management (APICS)
  • Global Association of Risk Professionals (GARP)
  • National Association of Social Workers
  • Institute of Analytics Professionals of Australia (IAPA)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Information Security Manager (CISM) by ISACA
  • Google Certified Professional Cloud Architect
  • CQIA - Certified Quality Improvement Associate by ASQ
  • Certified Ethical Hacker (CEH) by EC-Council
  • Project Management Professional (PMP)
  • PMP® (Project Management Professional) by PMI®
  • EFQM Business Excellence Model Certification
  • Salesforce
  • SQL for Data Science Certificate by QuickBooks

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