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Skills

  • Communications
  • Invoice generation
  • Equipment troubleshooting
  • Documentation ability
  • Customer service in patient care
  • Compliance with CPA Standards
  • Relationship development
  • Planning and coordination
  • Equipment assembly
  • First Aid/CPR

Work Experiences

  • Collaborated with patient transport departments, ensuring that cleaned and repaired beds were efficiently distributed to the appropriate hospital floors.
  • Analyzed and compiled monthly reports on bed efficiency.
  • Achieved Excellence Award for innovation in hospital equipment management.
  • Collaborated with housekeeping and biomedical engineering.
  • ServiceNow was delivered to customer locations by me.
  • Finished product assembly following standard procedures.
  • Achieved 49% improvement.
  • Achieved a 75% reduction in complaints.
  • Worked with others to brainstorm new metric possibilities.
  • Hand trucks, forklifts, and scissor lifts were among the equipment I used.

Summaries

  • Willing to put in long hours in any role to help the team achieve its goals.
  • To avoid delays, effective at keeping areas clean and neat.
  • Communicative and team-oriented, with Salesforce expertise.
  • Adept at overseeing bed part sourcing and replacements.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • At all times, I'm focused on being productive and safe.
  • Bed Technician with performance reporting and workflow optimization abilities.
  • Accomplished Bed Technician specializing in high-end bed technologies.
  • Lean certified
  • Expert in process with a strong aptitude for launched and coordinated.

Accomplishments

  • Provided ongoing technical training to new hires, enhancing team skillsets and increasing repair accuracy by 43% for Jira healthcare beds.
  • Collaborated with healthcare teams to assess mechanical failures in real-time, reducing average time per bed repair to under 8 minutes.
  • Achieved PMP in healthcare equipment maintenance, furthering expertise in infection control, safety standards, and patient care-oriented repairs.
  • Collaborated with cross-functional teams, including nursing and patient care departments, to remove malfunctioning beds efficiently, reducing patient disruption by 73%.
  • Successfully reduced repair backlog by 61% through the design and implementation of an efficient bed servicing workflow across 14-bed hospital.
  • Led a comprehensive project to upgrade 6 beds in high-demand departments, streamlining patient turnaround times and achieving a 55% increase in operational readiness.
  • Managed a database of 14 hospital beds utilizing Tableau, improving the accuracy of maintenance scheduling and reducing downtime by 44%.
  • Developed and implemented a proactive bed maintenance schedule, resulting in a 12 % reduction in unexpected breakdowns and repairs across all departments.
  • Contributed to a significant performance improvement in the hospital’s bed maintenance program by aligning equipment updates with the latest healthcare technology advancements.
  • Provided exemplary customer service during bed maintenance procedures, directly enhancing patient care satisfaction scores by 61%.

Affiliations

  • Graduated, Equipment Efficiency and Cost Savings Certification Program, Beacon Labs, 2020
  • Awarded, Best Practices in Medical Equipment Management Innovation by method, 2020
  • Affiliated, Medical Equipment and Technology Association (META), 2018-Present
  • Presenter, Best Practices in Bed Part Sourcing, Medical Technology Conference, Columbus, 2016
  • Recognized, For Outstanding Contributions in Bed Maintenance by framework, 2021
  • Member, Association for the Advancement of Medical Equipment Maintenance (AAMEM), 2018-Present
  • Certified in Medical Equipment Management, American Society for Healthcare Engineering (ASHE), 2024
  • Recognized Participant, Medical Equipment Compliance and Safety Program, Northwind, 2024
  • Recipient, Innovation in Hospital Bed Repair Award, category, 2021
  • Member, International Association of Healthcare Technology and Equipment Professionals (IAHTEP), 2022-Present

Certifications

  • ServSafe
  • SAP Certified Application Associate
  • Patient Bed Equipment Service & Repair Training
  • Basic Life Support (BLS) Certification
  • Equipment and Asset Management Training by Summit Group
  • Certified Health Facility Technician (CHFT)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • Certified Biomedical Equipment Technician (CBET) by AAMI
  • Microsoft Certified Systems Engineer (MCSE)

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