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Skills

  • Compensation and benefits design
  • Payroll coordination
  • Project organization
  • Organizational Development
  • Personnel recruitment
  • Employee performance management
  • Budgets
  • Benefits and compensation management
  • Labor negotiations
  • Continuous Improvement Initiatives

Work Experiences

  • Oversaw the onboarding and training of over 3 new initiative employees, ensuring that the company's operations ran smoothly and that production was efficient with qualified candidates every year.
  • Increased new business opportunities by utilizing effective networking techniques.
  • Developed and implemented innovative initiatives to boost employee engagement.
  • Identified and resolved complex employee issues that had an impact on management and business decisions.
  • Implemented a new-hire program that included training initiatives as well as problem-solving and document processing.
  • Used the QuickBooks system to accurately prepare several months payroll and track data.
  • Collaborated with managers to ensure that organizational policies were followed, by clarifying information and suggesting necessary changes.
  • Boosted internal training participation rates by 19%.
  • Educated management on successful policy implementation and enforcement actions to avoid employee legal entanglements.
  • Represented the company at various civic and community events in order to improve the company's image and generate new business.

Summaries

  • Balance organizational targets with compliance and employee demands to ensure well-organized and efficient HR operations.
  • Accomplished at reducing employee turnover by 33%.
  • Human Resources Operations Manager is a multi-talented Human Resources Operations Manager who is consistently rewarded for planning and operational improvements.
  • Exceptional at bridging the gap between labor and management to achieve goals.
  • Closed significant skill gaps.
  • Collaborated with external consultants.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • 13+ years of experience in HR.
  • Excellent time management and organizational skills, as well as the ability to prioritize and manage multiple tasks.
  • Strengths in stakeholder engagement and project management backed up by Human Resources training.

Accomplishments

  • Improved the efficiency of the performance management system by automating key components, reducing administrative time by 65%.
  • Coordinated department-wide communication strategies, improving interdepartmental response times by 71% and reducing conflict resolution time.
  • Implemented a new performance review system that increased performance visibility and engagement by 39% among managers.
  • Analyzed and improved employee surveys, achieving a 50% increase in completion rate and constructive feedback submissions.
  • Created and rolled out a new employee training and development program that resulted in a 81% increase in employee satisfaction and skills certification rates.
  • Collaborated with third-party vendors and reduced talent acquisition costs by $6 through effective negotiation strategies.
  • Partnered with cross-functional teams to relaunch professional development programs in Portland, increasing skill certifications by 65% over 2018.
  • Documented and resolved procedure which led to method.
  • Led organizational change management strategies for process, driving a 22% improvement in the adoption of new processes.
  • Collaborated with team of 7 in the development of initiative.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • International Council of Nurses
  • The Association of Executive Search and Leadership Consultants (AESC)
  • International Public Management Association for Human Resources (IPMA-HR)
  • American Medical Informatics Association
  • Equal Employment Opportunity Commission (EEOC) Compliance Network
  • Society of Human Resource Management
  • Council of Human Resource Executives
  • Women in HR (WiHR)

Certifications

  • Certified HR Data Analyst (HRDA) - metric
  • Certified Workday HCM Professional - process
  • Certified Corporate Wellness Specialist (CWS) - procedure
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Senior Professional in Human Resources® (SPHR) - HRCI
  • SHRM Certified Professional (SHRM-CP)

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