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Skills

  • Data-driven decision making
  • Coaching and mentoring
  • Strategic planning
  • Sales data analysis
  • Team leadership and development
  • Sales reporting
  • Extensive personal network
  • Pipeline management
  • Brand awareness campaigns
  • Account management

Work Experiences

  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Evaluated the individual and team performance of each location, analyzing data trends to determine the best methods for increasing sales.
  • Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.
  • Increased the team's revenue by over $10 in sales.
  • Hired 13 sales representatives over a one year period.
  • Cut two years spending by 9% by using Workday to create effective budgets.

Summaries

  • Automated customer reporting.
  • Aligned sales, marketing, and supply chain teams.
  • Analyzed competitor positioning.
  • As a versatile Trade Account Manager.
  • Achieved results within 6 months.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Boosted inventory efficiency.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Trade Account Manager and outstanding performer in client relations and team leadership.
  • Acquired 18 key accounts.

Accomplishments

  • Revamped sales pipeline management processes, contributing to a 72% improvement in lead conversion rates within one year.
  • Achieved Outstanding Service Award for highest client retention rate, reducing customer churn by 28% through personalized service and issue resolution.
  • Executed a territory realignment plan, improving sales coverage efficiency by 31% and driving overall regional revenue growth by $13.
  • Implemented and managed a customer relationship management (CRM) system, streamlining lead tracking processes and improving team efficiency by 78%.
  • Resolved product issue through consumer testing.
  • Realigned distribution channels with high-margin products, resulting in a 77% increase in gross profit over the past year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Innovation Award for highest year-over-year growth in key accounts, delivering an overall revenue improvement of $17.
  • Successfully managed 15 key distributor relationships, driving a 25% increase in annual purchase orders from top partners.
  • Established key metrics and KPI reporting for account performance, resulting in increased accountability and hitting team target by over 27%.

Affiliations

  • Member of the Institute for Supply Management (ISM) to stay updated on supply chain innovations
  • Certified CRM Specialist through category, awarded in 2021
  • Certified in business negotiations through the Global Negotiation Institute
  • Membership in the American Management Association (AMA) with a focus on sales process improvement
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Affiliate of the International Association of Contract and Commercial Management (IACCM)
  • International Association of Administrative Professionals
  • Member of the Strategic Account Management Association (SAMA), focusing on key account management
  • Member of the National Retail Federation (NRF), focused on retail and trade marketing

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Global Trade Professional (GTP) Certification - NASBITE
  • Microsoft Office Specialist (MOS) - Excel 2022
  • Cisco Certified Network Associate (CCNA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified National Account Manager (CNAM) - category
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Sales Leadership Professional (CSLP) - standard
  • Project Management Professional (PMP)
  • Certified Trade Marketing Professional (CTMP) - system

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