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Skills

  • Continuous improvement methodologies
  • Change Management
  • Budgets
  • Agile project management
  • First Aid/CPR
  • Decision-making under pressure
  • Stakeholder engagement
  • Cross-functional team collaboration
  • Financial Management
  • Project organization

Work Experiences

  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across method calendars and programs.
  • Taught Project Program Specialists and Project Program Specialists effective customer service techniques, resulting in a 13% increase in client satisfaction.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Automated manual processes.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Conducted supplier risk management assessments in order to evaluate the category program for senior management's planning purposes.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Awarded in 2017.

Summaries

  • Motivated system manager with a track record of best practices and operations in the Miscellaneous.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Dedicated to providing high-quality services and products.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Forward-thinking manager with 9 years of manufacturing project management experience.
  • Project Program Specialist is a skilled Project Program Specialist who provides encouragement and feedback to help employees succeed.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Expertise in technology and product development.

Accomplishments

  • Successfully translated whole-company digital transformation goals into actionable program objectives, leading to 18% increase in customer satisfaction.
  • Achieved industry certification in Six Sigma, enhancing project management capabilities and enabling more refined project planning.
  • Introduced data-driven project tracking methodologies which improved on-time delivery from 51% to 40% within three years.
  • Documented and resolved method which led to category.
  • Successfully managed cross-departmental communications using SAP, improving project execution transparency across all stages.
  • Collaborated with the analytics team to create real-time project tracking dashboards that reduced project delays by 84%.
  • Managed a portfolio of 6 concurrent high-priority projects, valued at $9, completing 28% within budget and on time.
  • Achieved 42% faster project turnaround times by integrating tried-and-tested continuous improvement methodologies.
  • Implemented cost-saving initiatives on procedure, saving the company $18 annually.
  • Created and implemented a project evaluation repository that improved project post-analysis accuracy by 29%, enhancing future project planning.

Affiliations

  • Association of Business Process Management Professionals (ABPMP)
  • Association for Corporate Growth (ACG)
  • American Society of Safety Professionals
  • Construction Management Association of America (CMAA)
  • Project Management Institute
  • National Contract Management Association (NCMA)
  • National Association of Social Workers
  • Toastmasters
  • Association for Computing Machinery
  • Certified ScrumMaster (CSM) Certification from Scrum Alliance

Certifications

  • Google Data Analytics Professional Certificate
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Agile Leadership Certification (ICP-LEA) by International Consortium for Agile
  • ServSafe
  • Certified Public Accountant
  • Business Process Management Certificate from Cedar Works
  • Professional Scrum Product Owner I (PSPO I) by Scrum.org
  • Google Certified Professional Cloud Architect
  • Prosci Change Management Certification Program - 2016
  • Cisco Certified Network Associate (CCNA)

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