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Skills

  • Adhering to immigration deadlines
  • Court transcription
  • Facebook People Portal
  • Client advising on immigration law
  • Exceptional writer
  • Developing bilingual legal resources
  • Stakeholder education
  • Achieving high visa approval success rates
  • Embassy liaison for expedited cases
  • Criminal law

Work Experiences

  • Composed and edited correspondence for clients, attorneys, and government agencies, ensuring all communications met legal and firm standards.
  • Kept track of new immigration laws and procedures in order to improve client service and case outcomes.
  • Provided non-immigrant and immigrant visa consultations to foreign nationals and answered routine and non-routine questions.
  • Composed correspondence for clients, attorneys, and government agencies.
  • Collaborated with outside counsel in order to interpret and apply technical immigration policies and procedures.
  • Looked at the client's documents and history to see if they were eligible for immigration benefits.
  • Drew diagrams of green card and immigration processes and managed communication channels to provide excellent service and consultation to immigration inquiries.
  • Achieved work authorization for over 13 employees.
  • Drove impactful evolution by driving continuous improvement in day-to-day processes and transformation initiatives.
  • Achieved approval of 3% of cases in Austin.

Summaries

  • Excellent organizational skills and a compassionate nature lead to excellent results.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accelerated the client onboarding process.
  • Achieved 52% approval rate.
  • Accomplished Immigration Legal Assistant with a track record of processing over 12 visa applications while maintaining compliance with evolving governmental regulations.
  • Within Miscellaneous, senior Immigration Legal Assistant and outstanding performer in stakeholder engagement and team leadership.
  • Professionally and ethically manages highly confidential information.
  • Skilled in conducting legal research, gathering witness statements, and organizing files.
  • In a multicultural global environment, excels at collaborating with employees at all levels to achieve goals.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Managed consular appointments for over 5 global clients annually, achieving a 34% success rate in visa approvals.
  • Prepared 13 asylum applications, maintaining a 69% case approval rate through effective client interview techniques.
  • Established and maintained partnerships with key stakeholders in international firms, ensuring seamless processing for over 16 globally assigned employees.
  • Coordinated with foreign consulates to expedite business travel visas, increasing approval speed by 15% across 11 countries.
  • Developed training materials for new team members on best practices for compliance with USCIS and Department of Labor immigration guidelines.
  • Collaborated with team of 14 in the development of process.
  • Documented and resolved metric which led to initiative.
  • Assisted with preparing immigration documentation needed for court filings, supporting 6% of cases that achieved a favorable ruling.
  • Processed over 10 visa modification applications per month, achieving a 78% reduction in errors and re-submissions from previous periods.
  • Supported attorneys in representing 8 clients, leading to the successful approval of asylum and refugee applications.

Affiliations

  • Immigrant Defense Project (IDP)
  • Equal Justice Works Fellowship Program – Immigration Focus
  • National Federation of Paralegal Associations (NFPA) – Immigration Law Committee
  • Migrants Rights Advocacy Network
  • United Nations Association of Immigration Law Officers (UNA-ILO)
  • American Medical Informatics Association
  • American Marketing Association
  • Volunteer Translators Organization – Immigration Clinics
  • Rotary International
  • National Association of Social Workers

Certifications

  • Immigration Law and Practice Paralegal Certification - Cedar Works
  • Professional Paralegal (PP) Credential - NALS
  • Certified Compliance and Ethics Professional (CCEP) - method
  • Advanced Immigration Law Specialist Certification - Harbor & Co.
  • Certified Ethical Immigration Adviser (CEIA) - Ironclad Systems
  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)
  • Legal Technology Certification - Workday Proficiency
  • Professional Development Certificate in Immigration Law - Ironclad Systems
  • Certified Immigration Law Specialist - framework
  • Certified Alternative Discussion Resolution Specialist - Vantage

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