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Skills

  • Team building
  • DRG assignment
  • ISO 27001 compliance
  • Data-sharing Agreements
  • Regulatory compliance
  • Business operations
  • Operational improvement
  • Multijurisdictional Privacy Compliance
  • Audit preparation and coordination
  • Compliance documentation

Work Experiences

  • Transported Adobe Creative Suite to 6 months customer locations.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assessed 3 high-risk projects.
  • Oversaw the system conversion and ensured that there was minimal downtime during the updates.
  • Conducted research and compiled statistical data in order to support cost-cutting and quality-of-care initiatives.
  • Addressed potential breaches within 4 hours.
  • Achieved a 32% reduction in incident response time.
  • Avoided regulatory penalties.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Dedicated performer with experience processing subpoenas and court orders.
  • Accomplished Privacy Officer.
  • Bilingual achiever with experience scanning and indexing medical records to the correct chart.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 77% increase in adherence to privacy regulations.
  • Privacy Officer with 4 years of successful process improvement and risk assessment experience.
  • Accomplished senior Privacy Officer.
  • Accomplished Privacy Officer with over 12 years of experience.
  • Achieved a 62% reduction in privacy incidents.
  • Accomplished Privacy Officer with over 14 years of success in privacy program design and incident reporting. Expert in Data Protection Impact Assessments (DPIAs) and internal audits that have proactively reduced the risk of data exposure and breaches by 55%.

Accomplishments

  • Managed privacy complaint investigations, ensuring each case was resolved within 10 working days, improving customer trust.
  • Developed and executed data retention policies, ensuring legally compliant record-keeping system across 3 business units.
  • Worked closely with external compliance auditors, resulting in zero findings during 14 subsequent regulatory reviews.
  • Implemented privacy management software that improved compliance monitoring and reporting, reducing audit preparation time by 3 hours annually.
  • Provided expert legal advice regarding privacy regulations to senior leadership, influencing 13 strategic business decisions.
  • Created a cross-functional committee to oversee privacy implementation strategies, which boosted policy enforcement by 85%.
  • Reduced incident response times by 82% through the implementation of automated breach incident tracking tools.
  • Trained 7 employees across Portland in privacy protection measures, improving company-wide compliance codes by 35%.
  • Established third-party vendor privacy risk assessments, which ensured all contracts included necessary Data Processing Agreements (DPA), reducing risk by 82%.
  • Led the internal audit on Personally Identifiable Information (PII) practices, closing 16 significant security gaps and enhancing data protection.

Affiliations

  • Certified Information Privacy Manager (CIPM) Certification
  • Global Data Protection Officers Association (GDPO)
  • Society of Human Resource Management
  • Credential through the Data Privacy Academy (DPA)
  • Society of Women Engineers
  • Society for Corporate Compliance and Ethics (SCCE)
  • Association for Computing Machinery
  • eHealth Initiative Privacy Working Group
  • Institute of Internal Auditors (IIA) - ICT Risk Management Group
  • Certified Information Privacy Professional (CIPP/US)

Certifications

  • Certified Information Privacy Professional/Canada (CIPP/C)
  • Certified Data Privacy Solutions Engineer (CDPSE)
  • Certified Public Accountant
  • Certified Information Security Manager (CISM)
  • Cisco Certified Network Associate (CCNA)
  • ISO/IEC 27001 Lead Implementer
  • Certificate of Cloud Security Knowledge (CCSK)
  • Certified Information Security Auditor (CISA)
  • Certified Internal Auditor (CIA)
  • Salesforce

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