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Skills

  • Social media knowledge
  • Appointment setting
  • Human resource laws knowledge
  • Team management
  • Client Needs Assessment and Adjustment
  • Compliance with labor laws and regulations
  • Database management
  • RFI Scanners
  • Certified in 10-key
  • Process improvement

Work Experiences

  • Balanced team needs and employee satisfaction.
  • Collaborated with HR to monitor staff scheduling.
  • Collaborated with HR to monitor staff scheduling vs. Performance metrics, successfully reducing underutilized hours by 51%.
  • Consistently filled shifts without outside labor costs.
  • Created PowerPoint presentations for top-level executives at monthly divisional meetings.
  • Planned and coordinated the development of meeting materials and agendas for the Board of Directors.
  • Was in charge of updating and implementing administrative and executive support policy changes, as well as monitoring their effects.
  • Collaborated with department leads to forecast staffing requirements over peak seasons, ultimately cutting labor costs by $17.
  • Boosted overall team engagement.
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation, and collecting team data.

Summaries

  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Strong technical skills and experience in vendor management.
  • Long hours, multiple demands in a row, and a fast-paced environment are all part of the job description.
  • Staff Scheduler is a hardworking and dependable Staff Scheduler who excels at data analysis and cross-functional collaboration.
  • Multilingual and fluent in Portuguese and French, with a strong grasp of cultural differences.
  • Results-oriented Miscellaneous professional with strategic planning, budget management, and cross-functional collaboration strengths.
  • ITIL certified
  • Expert in framework with a strong aptitude for coordinated and launched.
  • Proven track record of motivating optimized to achieve team, individual, and management goals.
  • Communicative and team-oriented, with Asana expertise.

Accomplishments

  • Assisted in the development of labor efficiency analysis reports, identifying areas for improvement, which led to a 84% reduction in labor wastage.
  • Developed a demand-oriented scheduling model, which aligned staff availability with anticipated workload, reducing idle time by 25%.
  • Monitored industry labor trends and adjusted staffing strategies accordingly, lowering overall operational costs by 64%.
  • Streamlined the onboarding process for newly hired staff by training them on scheduling systems, reducing early-stage scheduling errors by 21%.
  • Utilized advanced analytics to assess workforce utilization trends and propose schedule adjustments that resulted in 22% enhanced productivity.
  • Developed multi-location staffing solutions, ensuring consistency across 14 geographical locations, which contributed to a 59% increase in operational efficiency.
  • Reduced overtime costs by 21% through more efficient scheduling and labor demand forecasting strategies.
  • Designed and implemented a flexible scheduling program that improved employee satisfaction by 68% and reduced absenteeism.
  • Championed the roll-out of a labor-saving scheduling automation tool, decreasing administrative workload related to scheduling by 53% hours per month.
  • Collaborated with finance teams to monitor labor budgets, keeping overtime costs below 18% of total employee payroll over a 18 months period.

Affiliations

  • Member of the Healthcare Worker Scheduling Community, focusing on optimizing schedules for critical healthcare environments.
  • Involved in the Workforce Planning and Scheduling Managers Group to exchange strategies on optimizing scheduling efficiency during peak periods.
  • Contributing member of the Workforce Scheduling Advisory Council, a body focusing on regulation-compliant scheduling practices in Miscellaneous.
  • Member of the American Staffing Association (ASA), leveraging resources and professional certifications to improve staffing practices and labor compliance.
  • Active involvement in the Collaborative Staffing Solutions Network to share insights into cutting-edge workforce scheduling strategies in Miscellaneous.
  • Member of the International Association for Human Resources Information Management (IHRIM), specializing in workforce scheduling software solutions.
  • Regular attendee at scheduling and workforce management webinars hosted by HR.com, gaining key insights into real-time schedule adjustments.
  • Member of the International Association of Workforce Professionals, gaining insights into labor force best practices.
  • Certified in Compliance for Shift Scheduling by the National Institute on Workforce Strategy, ensuring adherence to local labor laws.
  • Certified in labor cost control strategies through the American Payroll Association (APA), focusing on minimizing overtime expenses.

Certifications

  • Certified Workforce Planning Specialist – Harbor & Co.
  • CompTIA A+ Technician
  • High-Performance Team Scheduling – Vantage
  • First Aid/CPR
  • Workforce Analytics for Staffing Management – initiative
  • CompTIA Network+
  • Certified Staffing Professional (CSP) - procedure
  • Human Resources Information System (HRIS) Certification – method
  • Certified Scheduling Professional (CSP) - Meridian
  • Project Management Professional (PMP)

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