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Skills

  • Appointment setting
  • Writing reports
  • Document conversion
  • Documentation and control
  • Transcription and dictation
  • Travel planning
  • Proofreading and editing
  • Copyediting
  • Credit and collections
  • Office management

Work Experiences

  • Updated the program's metric information in the tracking system.
  • Completed special projects on time and on budget, exceeding the goals of both the method department and the organization as a whole.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Took up to 4 calls per 18 months and quickly redirected them.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Wrote extremely precise internal and external letters and memos.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 15% reduction in the company's travel expenses.
  • Created program presentations that were both informative and appealing.

Summaries

  • Performance reporting and team leadership are examples of areas of expertise.
  • Expert at multitasking in a fast-paced environment.
  • Expertise in diplomatic and professional communication, time management, and multitasking.
  • Publishing Assistant is a dependable and enthusiastic Publishing Assistant with 4 years of front desk management experience.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 14 years of service.
  • Publishing Assistant who is motivated and has a good understanding of standard processes, customer relations, and multi-line phone systems.
  • With 2 years of experience as Publishing Assistant in Portland, I am organized and hardworking.
  • Ability to work independently or in a team environment with a self-motivated work ethic.
  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Prepared to bring 18 years of experience to Ironclad Systems and take on a new and challenging role.

Accomplishments

  • Worked with external freelance writers and editors to ensure consistency in voice and adherence to company editorial standards.
  • Coordinated and hosted initiative featuring bestselling authors, leading to 65% increase in media coverage and brand recognition.
  • Led market research efforts to identify emerging book publishing trends, resulting in the acquisition of 14 new titles in 2022.
  • Proofread and edited Adobe Creative Suite, leading to 47% improvement in client satisfaction and approval ratings.
  • Helped secure high-profile authors for the program series, leading to a 25% increase in media attention and audience awareness.
  • Analyzed reader feedback and incorporated suggestions into future editions, improving reader satisfaction scores by 53%.
  • Resolved product issue through consumer testing.
  • Initiated relationships with industry influencers and reviewers, securing 4 editorial or feature articles to promote ongoing campaigns.
  • Collaborated with design and production on cover design and marketing assets, directly contributing to a product sales growth of 21%.
  • Collaborated with marketing team to analyze readership trends and align content accordingly, boosting sales by 80%.

Affiliations

  • Publishing Professionals Network
  • Society of Publishing Professionals
  • Women’s National Book Association
  • National Book Critics Circle
  • International Council of Nurses
  • Women’s Media Group
  • American Association of University Presses
  • Society of Women Engineers
  • Lions Club
  • Literary Managers and Dramaturgs of America

Certifications

  • Advanced Certificate in Literary Editing - method
  • Certificate in Manuscript Editing - method
  • Editorial Skills Certificate - Brightline
  • Certificate in Proofreading Techniques - Beacon Labs
  • Creative Writing and Publishing Certificate - standard
  • Certificate in Children’s Book Publishing - procedure
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Publishing Certificate Program - category
  • Certified Public Accountant (CPA)

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