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Skills

  • Metal working ability
  • Crane/hoist expert
  • Logistics
  • Advanced engineering knowledge
  • Data analysis
  • Internal auditing
  • Initiative to work independently
  • Weekly Payroll
  • Standard compliance
  • Vast HVAC knowledge

Work Experiences

  • Used coaching tools and techniques to help managers and team members improve their performance.
  • Achieved a 76% reduction in material waste.
  • Collaborated with external auditors during yearly quality audits, resulting in zero major findings for 2015.
  • Ensured consistent production quality by implementing and enforcing automated practice systems.
  • Reported all malfunctions to production executives to ensure prompt action.
  • Collaborated with external auditors.
  • Achieved 65% cycle time improvement by introducing lean manufacturing principles to the quality control process.
  • Achieved results within 13 months.
  • Worked with audit clients and action owners to implement root cause analysis recommendations and create effective corrective action plans.
  • Organized and led quality review meetings to assess the effectiveness of performance in terms of risk mitigation, throughput improvement, and customer satisfaction.

Summaries

  • Develop and maintain a quality management system that adheres to ISO 9001 and other relevant standards and business requirements.
  • Professional in quality management with a proven track record of delivering efficiency and standardization while adhering to all ISO, QS 9000, and Six Sigma quality systems.
  • Motivator and manager with a track record of 11 years of success in client relations, strategic planning, and budget management.
  • Customer-focused Quality Supervisor aimed at increasing output, reducing downtime and costs, and improving overall plant efficiency.
  • Within Manufacturing and Production, senior Quality Supervisor and outstanding performer in workflow optimization and performance reporting.
  • Motivated Quality Supervisor successful at applying vast knowledge of mechanics, layout and machining procedures, shop mathematics and metal properties.
  • Recognized on a regular basis for outstanding performance and contributions to the Manufacturing and Production industry's success.
  • Detail-oriented Quality Supervisor with 5 years of program development experience.
  • Maintaining accurate inventory and order fulfillment metrics, as well as investigating and adjusting customer complaints about quality.
  • Professional with strong problem-solving abilities who is detail-oriented and hardworking.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Advised
  • Created a real-time defect tracking mechanism that reduced defects by 53% within 7 months.
  • Initiative Trained all new Quality Supervisor on category.
  • Improved
  • Integrated
  • Achieved President's Club for leadership in improving product quality control and customer satisfaction in 2024.
  • Personally managed production activities to guarantee 2% of orders were shipped on-time.
  • Reduced
  • Contributed to an annual 11% increase in productivity through improvements in operations, quality, safety and administration.

Affiliations

  • National Institute for Healthcare Quality (NAHQ) - Attended Risk Mitigation Workshops 2018
  • Society of Manufacturing Engineers (SME) - Affiliated with initiative, 2019
  • National Association for Manufacturing Excellence (NAME) - Active Member
  • Society of Human Resource Management
  • American Marketing Association
  • Project Management Institute (PMI) - Member, Project Management Professional (PMP) certified
  • Institute of Quality Assurance (IQA) - Associate member specializing in quality improvement techniques
  • Quality and Certification Institute - Certified Risk Management Practitioner, 2023
  • American Institute of Quality Auditors (AIQA) - Member of Quality Control Committees
  • Certified Reliability Engineer (CRE) - Completed through ASQ in 2020

Certifications

  • CompTIA Network+
  • Total Quality Management (TQM) Certification – method
  • Customer Complaint Handling and Root Cause Analysis (CCH-RCA) Certification – Harbor & Co.
  • Statistical Process Control (SPC) Certification – Meridian
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Lean Six Sigma Black Belt - Lakeside Partners
  • Certified Process Improvement Specialist - Ironclad Systems
  • Certified Internal Auditor (CIA) - Harbor & Co.
  • Cisco Certified Internetwork Expert (CCIE)

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