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Skills

  • Supervision
  • Fire and safety code compliance
  • Communications
  • Written and verbal communication
  • Preventative maintenance scheduling
  • Relationship development
  • Project organization
  • Alarm system installation and configuration
  • Customer service
  • Electrical wiring and troubleshooting

Work Experiences

  • Demonstrated advanced knowledge of ServiceNow to integrate security systems seamlessly with other technologies, improving system responses by 24% seconds.
  • Coordinated with monitoring centers.
  • Collaborated with Alarm System Technician to streamline installation protocols.
  • Anticipated and resolved potential client concerns, resulting in a 56% client retention rate over several months.
  • Contributed to a 68% increase in project acceptance rates.
  • Created customized alarm system setups for high-security clients, incorporating advanced CCTV integration that increased security coverage by 78%.
  • Put all of the newly installed fire alarms to the test.
  • Carried out post-installation quality assurance tests.
  • Created customized alarm system setups.
  • Aligned upgrades with customer requirements.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Costs were consistently reduced while profits were increased.
  • Completed the project below budget.
  • Consistently contributed to a 36% improvement in project acceptance rates through drafting clear, concise, and client-oriented technical proposals.
  • Consistently resolves technical issues quickly.
  • Achieved consistent high-performance outcomes.
  • Collaborated with contractors and architects.
  • Collaborated with sales teams and technical staff.
  • Within Miscellaneous, senior Alarm System Technician and outstanding performer in quality assurance and client relations.
  • Strengths in budget management and team leadership backed up by Miscellaneous training.

Accomplishments

  • Reduced annual operational costs by 33% through a strategic analysis of resource allocation for alarm system installations.
  • Managed installation of Jira alarm systems in Boston, ensuring compliance with all industry regulations and customer expectations.
  • Performed rigorous system testing for Adobe Creative Suite, identifying defects and improving alarm accuracy by 73%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in reviewing project scopes and proposal documentation, contributing to winning 29% of contract bids in the past year.
  • Proactively maintained and updated 16 alarm systems, reducing security vulnerabilities by 79% and improving system uptime.
  • Managed a warehouse stock of 16 security components, ensuring availability of all parts for upcoming projects while reducing unused inventory by 85%.
  • Collaborated with emergency services during procedure, ensuring seamless alarm responses and maintaining a 38% success rate.
  • Led the implementation of advanced wireless security solutions for 11 commercial clients, achieving a 45% reduction in system downtime.
  • Enhanced company inventory management processes, reducing stock loss and increasing availability of critical alarm system parts by 22%.

Affiliations

  • Society of Women Engineers
  • Member of Columbus Chamber of Commerce Security Initiatives
  • Association of Information Technology Professionals
  • Certified CCTV/Surveillance Operator through Lakeside Partners
  • Member of Local 103 Electricians Union
  • Alarm System Certification through program
  • Alarm Response Team Leader for Denver
  • Rotary International
  • Security Systems Engineering Certification from program
  • Team lead for initiative

Certifications

  • Certified Alarm Technician Level I (procedure, 2015)
  • Certified Low Voltage Technician (Summit Group, 2024)
  • Professional Electronic Security Technician (EST) Certification (Summit Group, 2022)
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • IP Video Surveillance Installation Certification (Jira, 2018)
  • Apple Certified Associate (ACA)
  • NFPA 72 National Fire Alarm and Signaling Code Training (2016)
  • Certified Security Project Manager (CSPM) (Lakeside Partners, 2024)
  • Certified Business Analysis Professional (CBAP)

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