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Skills

  • Medication administration
  • Collecting vitals
  • Well visit procedures
  • Process optimization in patient referrals
  • Patient satisfaction improvement initiatives
  • Data entry
  • Women's health exams
  • Patient handover process management
  • Patient referral coordination
  • Patient follow-up care monitoring

Work Experiences

  • Assisted the clinical team in identifying specialists.
  • Achieved action within 7 months.
  • Achieved zero errors after a 2023 audit review.
  • Provided critical-ill patients with a skilled, timely, and level-headed emergency response.
  • Collaborated closely with physicians to ensure referrals to framework arrived within 13 hours, significantly enhancing patient care resolution speed.
  • Acted quickly in situations that threatened the unit's safety and security, implementing crisis prevention interventions to control and de-escalate the situation.
  • Achieved a 59% QA error rate reduction.
  • Led a successful 8-person team of registered nurses, licensed practical nurses, and ancillary staff.
  • Medication and IV administration, catheter insertion, and airway management were among the interventions I implemented.
  • Achieved zero confidentiality breaches during 2017.

Summaries

  • Collaborated with physicians and specialists.
  • Bringing a 16-year track record of nursing success and seeking a Referral Nurse position with a process facility.
  • Leader who prioritizes quality and efficiency.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven track record of using critical thinking, analysis, and medical knowledge to provide exceptional care in high-pressure situations.
  • Achieved follow-up treatment within 8 months.
  • Clear understanding of data analysis and risk assessment as well as data analysis training.
  • Achieved a 84% reduction in occurrences.
  • Considered to be a hard worker with a strong desire to succeed.
  • Referral Nurse with a passion for health screenings and treating patients with metric and framework diseases.

Accomplishments

  • Coordinated with external providers and transportation services, which decreased patient no-show rates for referred appointments by 61%.
  • Successfully integrated referral data into Microsoft Excel system, improving data accessibility and reporting for better decision-making.
  • Implemented process changes that resulted in a 41% reduction in delays for specialist appointments.
  • Championed patient advocacy during referral processes, increasing overall patient satisfaction scores by 55% points.
  • Developed multilingual referral resources that facilitated care for non-English speaking patients, improving access to care for system speaking populations.
  • Participated in regular interdisciplinary care reviews to discuss patient cases and recommend the most suitable referral paths.
  • Supported the launch of PMP referral protocols which resulted in a 60% compliance increase across all units.
  • Developed performance metrics for referral processes that increased transparency and accountability by 43% within our team.
  • Partnered with providers at Seattle to create a streamlined referral system that reduced scheduling errors by 44%.
  • Collaborated with interdisciplinary teams to ensure smooth referral pathways for patients with complex medical needs.

Affiliations

  • Healthcare Financial Management Association (HFMA)
  • Toastmasters
  • Society of Human Resource Management
  • Case Management Society of America (CMSA)
  • American Academy of Nurse Practitioners (AANP)
  • Healthcare Compliance Association (HCCA)
  • Emergency Nurses Association (ENA)
  • American Case Management Association (ACMA)
  • Association for Computing Machinery
  • Freemason

Certifications

  • Certification in Utilization Review (URAC)
  • ServSafe
  • Certified Dialysis Nurse (CDN)
  • Certified Healthcare Access Manager (CHAM)
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Certified Integrative Nurse Coach (CNC)
  • Health Insurance Portability and Accountability Act (HIPAA) Certification
  • Certified Public Accountant (CPA)
  • Certified Public Accountant

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