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Skills

  • Talent management
  • Budgets
  • Relationship development
  • Diversity and inclusion initiatives
  • Academic Planning
  • External partnership development
  • Problem resolution
  • Organization
  • Pre-Employment Screening
  • Training and development

Work Experiences

  • Achieved President's Club recognition for excellence in graduate student services and support in 2024.
  • Collaborated with alumni relations to establish a mentoring network that connected current students with 16+ industry professionals.
  • Achieved 14 unique visits.
  • Improved office processes, such as record tracking and process, by implementing process improvements.
  • Annual salary surveys were conducted, and a company salary budget was developed, analyzed, and updated.
  • Authored comprehensive graduate program handbooks distributed to over 3 incoming students each academic year.
  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Achieved a 79% increase in graduate program applications.
  • Built partnerships with 11 external organizations.
  • Achieved results over 2 years.

Summaries

  • Achieved a 63% increase in completion rates.
  • Able to leverage quantitative analysis.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Graduate Program Coordinator is a multi-talented Graduate Program Coordinator who is consistently rewarded for planning and operational improvements.
  • Achieved a 68% increase in student progression.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Achieved results across 16 years.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 81% increased satisfaction rate.

Accomplishments

  • Implemented a digital student progress tracking tool that increased academic program retention by 77% over a 8-year period.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed a new graduate student onboarding program focused on enhancing inclusivity and diversity, increasing incoming student satisfaction rates by 37%.
  • Developed internal dashboards for monitoring graduate student progress, allowing academic advisors to proactively intervene and improve graduation rates by 43%.
  • Collaborated with the IT department to enhance student databases, improving data accuracy and reducing processing errors by 46%.
  • Served as the primary advisor to over 8 graduate students annually, providing support on academic, career, and life challenges, resulting in a 64% improvement in student retention.
  • Piloted international student outreach efforts, increasing applications by 77% from target regions over a span of 18 years.
  • Standardized graduate program administration procedures, reducing student and staff response times by 9%.
  • Developed detailed academic schedules for over 9 students, improving registration accuracy and reducing student-advisor meeting time by 76%.
  • Orchestrated comprehensive graduate program events, including orientations and colloquiums, ensuring seamless execution and positive student feedback, achieving an overall satisfaction rate of 41%.

Affiliations

  • Association for the Study of Higher Education (ASHE)
  • Academic Impressions
  • Association for Computing Machinery
  • Association for the Promotion of Campus Activities (APCA)
  • Graduate Career Consortium (GCC)
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • EDUCAUSE
  • International Education Leadership Knowledge Community (IELKC)
  • International Association of Universities (IAU)
  • Freemason

Certifications

  • Data Science for University Advisors Certification from Northwind
  • Graduate Certificate in Higher Education Leadership from procedure
  • Certified Higher Education Professional (CHEP) in Student Services from NASPA
  • Certified Academic Advisor (CAA) through National Academic Advising Association (NACADA)
  • First Aid/CPR Certified
  • Certified Retention Specialist (CRS) for Higher Education from Cedar Works
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Post-Baccalaureate Certificate in University Program and Policy Planning from initiative
  • Certified Public Accountant (CPA)
  • Certified Information Systems Auditor (CISA) with focus on Higher Education Lakeside Partners

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