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Skills

  • Business operations
  • Critical defect identification
  • Supervision
  • Efficient communication with stakeholders
  • MS Office
  • Quality assurance
  • Organization
  • Map Terrain Analysis for Pipelines
  • Documenting activities
  • Team building

Work Experiences

  • Awarded Excellence Award.
  • Completed repairs within the past year.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Compiled and submitted detailed regulatory reports.
  • Achieved results in 2020.
  • Looked into network and data communications hardware and software and made recommendations.
  • Achieved 9 successful safety audits.
  • Looked for industry trends on social media and through online sources.
  • Achieved results in several months.
  • Read blueprints and schematics to properly place equipment.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 55% fewer system defects.
  • Contributed to a 24% increase in operational performance metrics.
  • Achieved a 83% improvement in safety protocols.
  • Adept at using advanced inspection technology, facilitating faster and safer inspections, cutting overall downtime by 71% and enhancing operational efficiency for critical utility infrastructure.
  • Recognized on a regular basis for outstanding performance and contributions to the Energy and Utilities industry's success.
  • Telecommunications technician with 17 years of experience in voice, data, and other systems installation.
  • Committed to accuracy and safety, with a proven track record of completing inspections within set deadlines, achieving a 71% improvement in project delivery for Vantage in 2021.
  • Clear understanding of workflow optimization and client relations as well as project management training.

Accomplishments

  • Trained 6 junior inspectors on new safety procedures, increasing team efficiency and reducing errors across all inspections.
  • Ensured compliance with method during the examination of a Boston electricity system, reducing non-conformities by 78%.
  • Resolved product issue through consumer testing.
  • Identified major pipeline defects during routine inspections, preventing potential leaks and avoiding $10 in damage costs.
  • Analyzed inspection data to forecast potential system failures, reducing unplanned outages by 83% over the course of 18 months.
  • Discovered critical valve malfunctions during inspections, preventing a system-wide outage and avoiding $11 in downtime.
  • Completed emergency response inspections in Austin within the past year, helping utility infrastructure recover from severe weather impacts.
  • Monitored and validated installation of electrical components in new projects, preventing future system failures and costly downtime.
  • Documented and resolved initiative which led to metric.
  • Certified to operate unmanned aerial vehicles (drones) for utility inspections, increasing coverage area by 80% while reducing on-the-ground risk.

Affiliations

  • Association for Computing Machinery
  • Occupational Safety and Health Administration (OSHA) – Hazardous Waste Operations and Emergency Response (HAZWOPER) Certified
  • Freemason
  • American Society for Nondestructive Testing (ASNT)
  • Institute of Electrical and Electronics Engineers (IEEE)
  • American Marketing Association
  • Municipal Electric Utilities Association (MEUA)
  • Lions Club
  • American Welding Society (AWS) - Certified Welding Inspector (CWI)
  • Certified Utility Safety Professional (CUSP)

Certifications

  • CompTIA Security+
  • Electrical Utility Research Engineer Certificate – 2024, program
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • National Fire Protection Association (NFPA) 70E Certification
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Certified Infrared Thermographer Level 1 - 2024, Harbor & Co.
  • Grounding and Bonding Certificate - 2024, Northwind

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