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Skills

  • Chlorination system monitoring
  • Incident reporting and record-keeping
  • Customer complaint resolution
  • Equipment lifespan extension programs
  • Pool heating system calibration
  • Business operations
  • Equipment maintenance
  • Cross-team collaboration (maintenance, custodial, and health departments)
  • Regulatory compliance
  • Project organization

Work Experiences

  • Achieved a 71% competency increase in emergency protocol understanding.
  • Looked for industry trends on social media and through online sources.
  • Gave clear instructions to activity and program participants in order to ensure their enjoyment and safety.
  • Kept track of allergies and dietary restrictions, ensuring that campers received the proper meals and snacks.
  • Analyzed water recycling and heating system options, presenting proposals that reduced environmental impact and qualified the facility for Jira incentives.
  • Assessed chemical use.
  • Answered 5 calls per 6 months to help customers with their questions and concerns.
  • Instructed participants on the goals, procedures, and safety considerations for each activity in order to ensure that all campers had a positive experience.
  • Achieved a 68% competency increase in water treatment management.
  • Saved $7 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Professional with a track record of 5 years of success in the field.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Certified pool operations professional.
  • Lead Certified Pool Operator is a multi-talented Lead Certified Pool Operator who is consistently rewarded for planning and operational improvements.
  • Maintain discipline and safety while providing participants with a fun and engaging experience.
  • Achieved a 25% reduction in energy use.
  • Certified expert in pool operations.
  • Collaborate effectively in groups to generate innovative ideas and solutions to complex problems.
  • Achieved a 67% increase in safety certification rates.
  • Background in regulatory compliance.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Established a pool equipment maintenance tracking system that extended the life of pool pumps, filters, and heaters by 18 months and saved approximately $16 in repairs.
  • Optimized blowers and filtration timing settings, saving initiative over $7 in monthly utility costs and improving system longevity by 28%.
  • Created and maintained daily, weekly, and annual maintenance logs and checklists that streamlined inspection readiness, cutting inspection preparation time by one year.
  • Negotiated new vendor contracts, leading to a 71% reduction in chemicals and equipment costs, while maintaining top safety and operational standards.
  • Worked closely with metric to ensure compliance with category, achieving Six Sigma for procedure and avoiding any regulatory fines.
  • Collaborated with team of 17 in the development of metric.
  • Supervised the installation and integration of Tableau pump system, resulting in a 28% increase in water circulation efficiency and reduced power consumption.
  • Mediated communication between metric and category, ensuring that water pH and chlorine levels were always within legal thresholds during inspections.
  • Resolved product issue through consumer testing.

Affiliations

  • Project Management Institute
  • National Environmental Health Association (NEHA) Membership
  • Jaycees
  • Presenter at National Association of County Park Agencies (NACPRO) Safety Symposium
  • Certified Service Technician from method
  • Certified Park and Recreation Professional (CPRP) from NRPA
  • National Drowning Prevention Alliance (NDPA)
  • Pool and Hot Tub Alliance (PHTA)
  • Association of Pool & Spa Professionals (APSP) Certified Builder/Installer
  • OSHA General Industry Safety and Health Certification

Certifications

  • Environmental Health & Safety (EHS) Certification by Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • Water Quality Specialist Certificate by Summit Group
  • Lifeguard Certification by American Red Cross
  • CompTIA Security+
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Aquatic Facility Operator (AFO) Certification by National Recreation & Park Association (NRPA)
  • Water Treatment Specialist Certification by system

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