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Skills

  • Operational improvement
  • Supervision
  • Complaint resolution and feedback monitoring
  • Advanced Knowledge of Food Safety Standards
  • Adaptability and flexibility
  • Business operations
  • Cost controls
  • Safe food handling
  • Event planning and execution
  • Cash handling and reconciliation

Work Experiences

  • Collaborated with kitchen staff.
  • Achieved Employee of the Year by consistently exceeding sales targets and maintaining a 37% customer satisfaction rate over three years.
  • Achieved reduction within several months.
  • Collaborated with local artists and musicians.
  • Analyzed sales data.
  • Collaborated on community events.
  • Achieved Innovation Award.
  • Assisted in the formulation and execution of an annual budget, reducing overall expenses by $3 while maintaining service quality.
  • Was in charge of overseeing food preparation and ensuring that safety protocols were followed.
  • Increased quality assurance by performing frequent line checks.

Summaries

  • Assistant Cafe Manager is a multi-talented Assistant Cafe Manager who is consistently rewarded for planning and operational improvements.
  • Clear understanding of data analysis and risk assessment as well as data analysis training.
  • Exceptional budget management resulted in a savings of 14% in three years.
  • Achieved a 76% sales increase.
  • Assistant Cafe Manager with over 15 years of category and method service experience.
  • Achieved results within two years.
  • Assistant Cafe Manager is a dynamic Assistant Cafe Manager with 9 years of experience in providing high-quality food services.
  • Assistant Cafe Manager with more than 17 years of experience in food service and progressive leadership.
  • Assistant Café Manager who excels in fostering strong team dynamics, improving communication by 69% % through regular team meetings.
  • Achieved optimal shift coverage.

Accomplishments

  • Improved health and safety compliance scores by 47% through continuous team education and routine audits.
  • Collaborated with team of 3 in the development of standard.
  • Designed and implemented a schedule optimization system that reduced labor costs by 34% without affecting service quality.
  • Trained 5 new employees on cafe operations, improving service quality and reducing onboarding time by 66%.
  • Overhauled inventory management processes, reducing waste by 67% and saving $207,000 annually.
  • Developed suggestions for eco-friendly initiatives that reduced waste by 52%, resulting in favorable media attention.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a health and safety audit checklist that helped pass inspections with 34% compliance.
  • Increased staff retention rates by 80% through the introduction of regular performance reviews and team-building initiatives.
  • Created a daily checklist for staff, resulting in a 62% improvement in operational efficiency.

Affiliations

  • Culinary Institute Alumni Association
  • National Association of Social Workers
  • National Grocers Association (NGA) Member
  • Certified Food and Beverage Executive (CFBE) Credential
  • Freemason
  • Project Management Institute
  • Specialty Coffee Association (SCA) Member
  • International Association of Administrative Professionals
  • Conference on Foodservice Innovation & Growth (Regular Attendee)
  • Menu Directions Conference Attendee

Certifications

  • Certified Hospitality Supervisor - American Hotel & Lodging Educational Institute (AHLEI)
  • Hospitality Financial and Technology Professionals (HFTP) Certification
  • CompTIA Security+
  • Barista Certification - Specialty Coffee Association (SCA)
  • Certified Café Owner, Specialty Coffee Association (SCA)
  • Leadership and Team Management Certificate - metric
  • Time Management and Organization Training, Northwind
  • ServSafe
  • Staff Training Certificate, Cedar Works
  • Certified Hospitality and Tourism Management Professional (CHTMP)

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