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Skills

  • Dementia care
  • Developing care routines
  • Records maintenance
  • Family engagement and satisfaction
  • Errands
  • Resident service plans
  • Employee hiring and retention
  • Compliance with healthcare regulations
  • Physical therapy administration
  • Light cleaning

Work Experiences

  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Delivered and served meals as well as assisted with food consumption and other dining needs.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Met with Resident Care Attendant to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Assisted patients with bathing, dressing, dental care, and personal grooming in order to support their daily hygiene needs.
  • Remained alert to client problems or health issues and responded competently.
  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Achieved reduction over 16 months.

Summaries

  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as coordinated and automated.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Personal Assistant who is efficient and detail-oriented and has a proven track record of initiative and accuracy.
  • Geriatric care specialist with experience providing companionship and direct assistance to clients with cognitive impairment.
  • By effectively coordinating schedules, planning events, running errands, and handling childcare and household tasks, an experienced Personal Assistant has been successful in minimizing hassles and alleviating client concerns.
  • Assist families and the healthcare team with concerns about health, nutrition, cleanliness, and household activities.
  • Compassionate, with a strong focus on providing outstanding customer service.
  • Team player with excellent clinical and interpersonal abilities.
  • Personal Care Aide with 4 years of experience assisting clients with a variety of daily living needs at home.
  • Resident Care Attendant is a responsible Resident Care Attendant who is certified in OSHA and has a 11-year career in healthcare.

Accomplishments

  • Acted as the liaison between residents, families, and medical personnel, ensuring a 64% increase in care plan adherence and satisfaction.
  • Introduced mobility assistance programs that improved resident independence by 85% and reduced incidents requiring outside support services.
  • Ensured compliance with safety protocols and regulations, which reduced safety violations by 27% and improved overall facility assessments.
  • Provided emotional and physical support to residents with varying health conditions, maintaining a satisfaction rating of 77% among families and residents.
  • Resolved product issue through consumer testing.
  • Developed individualized care routines that resulted in a 45% improvement in resident mobility and overall physical health.
  • Implemented and oversaw risk assessments for residents, reducing injury incidents by 72% over a several months.
  • Significantly lowered emergency room visits for residents by identifying chronic issues early, achieving a 75% reduction in hospitalizations.
  • Led the development of health and hygiene training for residents and their families, resulting in a 20% decrease in infection-related issues.
  • Utilized HubSpot to streamline caregiving processes and optimize time spent on resident-related tasks, cutting care delivery time by 70% per shift.

Affiliations

  • Society of Human Resource Management
  • National Patient Advocacy Association
  • Jaycees
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • American Marketing Association
  • LeadingAge (Association of Nonprofit Aging Services)
  • American Assisted Living Nurses Association
  • National Council of Certified Dementia Practitioners
  • American College of Health Care Administrators

Certifications

  • Certified Personal Care Aide (PCA)
  • Medication Aide Certification (MAC) - Accredited School
  • End-of-Life Care Certification
  • Dementia Care Specialist Certification
  • Certified Geriatric Nursing Assistant (GNA) - initiative
  • Basic Life Support (BLS) for Healthcare Providers - 2021 - American Heart Association
  • Fall Prevention Certification - Ironclad Systems
  • Pressure Ulcer Management Certification
  • Alzheimer’s & Dementia Care Certification
  • Nutrition Care Aide Certification - Meridian

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