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Skills

  • Continuous integration and deployment (CI/CD)
  • Organization
  • Global team management
  • Business operations
  • Customer satisfaction improvement
  • Cross-functional team leadership
  • Budgets
  • Stakeholder relationship management
  • Production improvements
  • Customer service

Work Experiences

  • Achieved a 15% improvement in system performance benchmarks.
  • Achieved cost reduction over 6 months.
  • Investigated project-related data and made recommendations based on my findings.
  • Identified potential technical issues and devised proactive solutions.
  • Achieved buy-in from all departments.
  • Cut manual processing time by 81%.
  • Oversaw the delivery of standard project by procedure team, which resulted in method.
  • Oversaw the implementation of new technological advancements that resulted in increased productivity.
  • Chaired the system architecture review board.
  • Achieved improvement over 6 months.

Summaries

  • Delivered projects within budget.
  • Achieved results within 6 months.
  • Senior Technical Manager with 18 years of successful vendor management and team leadership experience.
  • Accomplished Senior Technical Manager.
  • Achieved Lean.
  • Senior Technical Manager is a multi-talented Senior Technical Manager who is consistently rewarded for planning and operational improvements.
  • Technical Director with a track record of successfully coordinating departmental activities in support of the metric team's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved this increase over the past year.
  • Boosted productivity by 53%.

Accomplishments

  • Conceptualized and delivered multi-year roadmap for strategic technical initiatives, improving the company’s competitive positioning by 77%.
  • Drove the full-stack architectural design for category, resulting in improved system performance by 46% and a more scalable model.
  • Ensured adoption of the latest cloud computing solutions, boosting availability and uptime across core services by 68%.
  • Led the organization-wide deployment of a distributed DevOps framework, accelerating release cycles and improving build frequency by 50%.
  • Delivered multi-region disaster recovery architecture, reducing system recovery time from 9 hours to minutes during critical failures.
  • Collaborated with team of 6 in the development of process.
  • Drove the full adoption of containerization technologies such as Workday, cutting infrastructure provisioning time by 21%.
  • Led cross-functional team of 3 IT professionals to upgrade and standardize the company's cloud architecture, resulting in 32% cost reduction.
  • Automated legacy infrastructure scaling processes, reducing downtime by 50% across one year.
  • Led the adoption of microservices architecture, improving overall system scalability and reducing infrastructure costs by $10.

Affiliations

  • Project Management Institute (PMI) – PMP Certification Holder
  • Technology Managers Forum (TMF) – Cross-Organizational Technology Focus
  • Digital Analytics Association – Specialization in Data-Driven Product Strategies
  • Association for Computing Machinery
  • IEEE Computer Society – Leadership Development Program Affiliate
  • American Society of Safety Professionals
  • SAFe® Program Consultant (SPC) – Member of the Scaled Agile Framework Community
  • Women Who Code – Volunteer Mentor for Professional Development
  • Financial Services Information Sharing and Analysis Center (FS-ISAC) – Engaged Member in Cybersecurity
  • DevOps Institute Member – Focus on Continuous Integration and Automation Practices

Certifications

  • Professional Scrum Master (PSM) – procedure
  • Agile Certified Practitioner (PMI-ACP)
  • CompTIA A+ Technician
  • Certified Reliability Engineer (CRE)
  • Six Sigma Green Belt Certification 2020
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Project Management Professional (PMP) – 2015
  • Certified Business Continuity Professional (CBCP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Cloud Certified - Professional Cloud Developer

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