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Skills

  • Service contract negotiation
  • Problem resolution
  • Annual revenue forecasting
  • Order processing
  • Client account solution customization
  • Training program development
  • Team building
  • Budgets
  • Supervision
  • Account servicing

Work Experiences

  • Analyzed hospital procurement trends.
  • Built relationships with key stakeholders.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Continually analyzed hospital procurement trends and competition, resulting in a data-driven strategy that increased overall market penetration in the West Coast by 22%.
  • Collaborated with hospital C-suite executives to implement strategic sales initiatives, resulting in a 42% increase in budget allocation for future projects.
  • Accomplished this in 2015.
  • Conducted needs assessments for hospital departments.
  • Achieved savings of $13 for key clients.
  • Collaborated with key decision-makers to integrate technology solutions, cutting hospital costs by 57%.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.

Summaries

  • Professional with vendor management and quality assurance expertise who is organized and resourceful.
  • Accomplished Hospital Representative.
  • Achieved 33% adoption in the first quarter.
  • Accomplished Hospital Representative with a 7-year history of delivering outstanding sales performance, as recognized by Employee of the Year in 2017.
  • Accomplished Hospital Representative recognized with Outstanding Service Award for generating $13 in new business in 2018, demonstrating top-tier sales acumen and commitment.
  • Utilize top-tier networking and lead development skills to achieve industry-leading customer and revenue growth.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of strategic planning and vendor management as well as strategic planning training.
  • Accomplished in increasing brand trust through clinical data presentations and workshops at 8 hospitals, leading to a 84% improvement in brand recognition.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Secured a Six Sigma that significantly enhanced credibility while working with hospital administration teams.
  • Assisted hospital teams in grant applications and subsidy procurement, helping them secure funding worth over 4 for medical equipment.
  • Researched and identified 3 emerging medical technologies, successfully introducing them to the hospital market, and raising product portfolio offerings by 35%.
  • Presented at system, providing insights into emerging trends in hospital procurement that led to new business opportunities.
  • Documented and resolved system which led to program.
  • Achieved 49% cost reduction by reengineering the hospital product delivery system in order to streamline logistics and meet tight delivery timelines.
  • Collaborated with healthcare professionals during product evaluations, facilitating actionable feedback and improving product positioning in the hospital sector.
  • Consistently exceeded quarterly sales targets by 41% through targeted healthcare sales strategies and strong relationship-building with hospital administrators.
  • Designed and implemented post-sale support programs that increased hospital client satisfaction, evidenced by a 74% improvement in customer reviews.
  • Developed and implemented training programs for hospital representatives nationwide, improving team performance by 18%.

Affiliations

  • Active participation in the AHIP Sales and Strategy Committee
  • Affiliate of National Council on Health & Wellbeing
  • Society of Human Resource Management
  • Member of Healthcare Businesswomen’s Association (HBA)
  • Participant in the American Pharmacists Association (APhA) annual advocacy mission
  • Member of the International Society for Pharmacoeconomics and Outcomes Research (ISPOR)
  • Certification from the Accreditation Council for Medical Affairs (ACMA) in 2019
  • Participant in the Frequent Health Industry Trade Shows (HITS) for 2017
  • Member of the National Association of Pharmaceutical Sales Representatives (NAPSRx)
  • Project Management Institute

Certifications

  • CompTIA Network+
  • Certified Specialist in Demand Management (CSDM)
  • Healthcare Customer Service Representative Certification (HCSRC)
  • CompTIA Security+
  • Hospital Credentialing Specialist Certification Lakeside Partners
  • Board Certified Pharmaceutical Sales Representative (BCPSR)
  • Certified Public Accountant (CPA)
  • Certified Key Account Manager (CKAM) - Harbor & Co.
  • Certified Clinical Liaison (CCL) Beacon Labs
  • EPIC Certified Healthcare IT Specialist

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