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Skills

  • Creation and implementation of hygiene protocols
  • Business operations
  • Experience with digital dental software Microsoft Excel
  • Medical office administration
  • Application of sealants to prevent cavities
  • Community outreach and dental health promotion
  • Dental disease management
  • Excellent problem-solving and critical thinking abilities
  • MS Office
  • Category equipment

Work Experiences

  • Provided excellent customer service to framework and program people through positive patient relations and explanations of dental procedures.
  • Assisted doctors and hygienists during root canals, cavity fillings, and wisdom tooth extractions.
  • Collected and documented comprehensive medical histories.
  • Collaborated on a community oral health outreach.
  • Managed hygienist schedules using improved and streamlined to maintain a steady patient flow.
  • Awarded Excellence Award for patient satisfaction.
  • Collaboratively designed hygiene protocols.
  • Collaborated on a community oral health outreach that reached 17 citizens and provided free dental hygiene checkups at Portland.
  • Assisted with periodontal maintenance.
  • Answered questions and managed expectations.

Summaries

  • Achieved less than 57% error rate in retakes.
  • Strengths in team leadership and client relations backed up by Dental training.
  • Experienced in the development of oral health and patient education programs.
  • Achieved results within a 6 months timeframe.
  • Administered fluoride treatments to over 16 patients monthly.
  • Collaborated with dental teams to implement hygiene protocols, increasing patient satisfaction by 35% in 2020.
  • Built strong rapport with patients.
  • Costs were consistently reduced while profits were increased.
  • Student Dental Hygienist is a multi-talented Student Dental Hygienist who is consistently rewarded for planning and operational improvements.
  • Achieved a 63% improvement in patient follow-through.

Accomplishments

  • Executed comprehensive scaling, root planing, and debridement procedures with minimal patient discomfort, recognized by framework for technique proficiency.
  • Selected by faculty to mentor peers in proper dental imaging techniques, resulting in improved diagnostic accuracy across the clinic.
  • Reduced patient wait times by implementing efficient scheduling practices, improving the overall clinic experience.
  • Exceeded clinic productivity goals by performing an average of 17 cleanings per day, with a focus on quality and patient comfort.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Stayed current with dental industry advancements by attending 13 professional development courses and earning Scrum Master.
  • Collaborated with team of 5 in the development of metric.
  • Reduced appointment no-shows by 36% by implementing a custom patient reminder system using Salesforce.
  • Earned Lean in advanced periodontal treatment, expanding skill set in treating patients with complex gum disease.
  • Collaborated with hygienist and dentist teams to assess patient needs during emergency visits, delivering timely and precise treatment assistance.

Affiliations

  • Rotary International
  • American Medical Informatics Association
  • American Society of Safety Professionals
  • Association of Information Technology Professionals
  • Student Chapter of the Academy of General Dentistry (AGD)
  • Member of the National Interprofessional Initiative on Oral Health (NIIOH) for Healthcare Professionals
  • Project Management Institute
  • Member of Hispanic Student Dental Association (HSDA)
  • Participated in Peer Tutoring within category Dental Hygiene Program
  • Dental Technology Enthusiasts Group - Digital Software Focus

Certifications

  • Certified Public Accountant (CPA)
  • Nitrous Oxide Monitoring Certification - Georgia
  • Certified Public Accountant
  • Salesforce
  • CompTIA Security+
  • OSHA Safety Certification for Dental Offices - Cedar Works
  • Semi-Annual HIPAA Compliance Training - Ironclad Systems
  • Cisco Certified Network Associate (CCNA)
  • Infection Prevention and Control Guidelines Course - Illinois
  • SHRM Senior Certified Professional (SHRM-SCP)

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