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Skills

  • Negotiations
  • Personable
  • Team management
  • POS systems knowledge
  • Bilingual in Portuguese
  • Superior organization ability
  • Effective time management
  • Process improvement
  • Employee relations
  • Communications

Work Experiences

  • Helped customers sign up for store loyalty programs and explained the benefits in detail.
  • Alerted management after spotting potential shoplifters.
  • Was in charge of overseeing and directing the processing of all merchandise and shipments.
  • Talked to customers about Tableau, outlined restrictions, and educated them on policies.
  • Was in charge of writing sales slips and contracts.
  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
  • Customers were notified of upcoming sales events and promotions.
  • Increased sales by 7% by providing purchase advice and promoting additional products.
  • The store, including the checkout desk and displays, was cleaned and organized by me.
  • Greeted customers and assisted them in finding items.

Summaries

  • Merchandise Coordinator is a multi-talented Merchandise Coordinator who is consistently rewarded for planning and operational improvements.
  • Warehouse and Sales Coordinator with experience managing order allocations and distribution for accounts worth up to $9 while supervising multiple staff members.
  • Dedicated to improving efficiency by closely monitoring the quality and quantity of work performed, as well as organizing and maintaining inventory and storage areas.
  • Professional in retail sales with experience in product placement and merchandising.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Talented sales associate who excels at multitasking while maintaining a friendly demeanor under duress.
  • Within Retail, senior Merchandise Coordinator and outstanding performer in data analysis and quality assurance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • With exceptional knowledge of POS systems and employee training, she has been successful in implementing organizational systems.

Accomplishments

  • Collaborated with team of 14 in the development of process.
  • Created comprehensive end-of-season sales reports, identifying actionable insights that helped inform future merchandising planning and improved Q4 targets by 77%.
  • Troubleshot product performance issues with key accounts by leveraging analytical data, renegotiating terms that increased sales by 39% in the following two years.
  • Utilized customer feedback tools to refine product packaging approaches, aligning displays with consumer expectations and boosting sales by 49%.
  • Sourced and negotiated new vendor partnerships that reduced supply costs by 27%, increasing profit margins.
  • Partnered with e-commerce teams to improve product listings accuracy, helping online store sales increase by 26% within several months of changes.
  • Championed the use of customer insights to refine display layouts and enhance product discoverability, lifting key product sales by 68%.
  • Modified visual merchandising schemes to align with customer behavior trends, resulting in 15% increase in impulse purchases.
  • Productively collaborated with marketing and sales teams to drive successful promotions, pitching ideas that resulted in 75% increase in promotional sales.
  • Analyzed and forecasted inventory needs for method, ensuring 67% product availability and leading to consistently high sales.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Lions Club
  • Women in Retail Leadership Circle
  • Toastmasters
  • Association for Retail Innovation (ARI)
  • Green Building Initiative – Sustainable Products Certification
  • Association for Retail Technology Standards (ARTS)
  • Retail Analytics Association
  • Retail Design Institute (RDI)
  • Fashion Group International (FGI)

Certifications

  • Certified Sales and Merchandising Representative – Summit Group
  • Inventory Management Certification - Beacon Labs
  • Certified Executional Excellence Professional – metric
  • CompTIA A+ Technician
  • Inventory & Stock Control Certification – Meridian
  • Professional Certification in Visual Merchandising – Ironclad Systems
  • Certified Retail Business Manager – Lakeside Partners
  • Retail Inventory Manager Certificate – framework
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect

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