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Skills

  • Adult corrections expertise
  • Customer service
  • Mental health support
  • Psychotropic medications knowledge
  • Anxiety disorder expertise
  • Team management
  • Social skills teacher
  • Group psychotherapy expert
  • Process improvement
  • MS Office

Work Experiences

  • Coached clients in job readiness skills.
  • Achieved over 64% successfully maintaining employment post-release.
  • Oversaw the delivery of program project by category team, which resulted in method.
  • Administered psychological assessments to gauge developmental and cognitive capabilities, leading to tailored and effective intervention plans.
  • Co-facilitated community support groups.
  • Administered psychological assessments.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Had an excellent attendance record and was always on time for work.
  • Supervised individual and family therapy sessions for children ranging in age from 11 to 2.
  • Provided comprehensive case management services, which included developing treatment plans and connecting clients and their families with the right resources.

Summaries

  • Client-centered counselor.
  • Committed Counselor with extensive experience providing comprehensive case management to residents in the method and category programs.
  • Achieved 58% improvement in care coordination.
  • Counselor with extensive knowledge of framework treatment protocols.
  • Client-centered counselor, experienced in trauma-focused therapy and crisis de-escalation, with proven ability to reduce high-stress situations effectively.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adapted holistic therapies into treatment plans.
  • Achieved cost savings of $9 per year.
  • With a calm and respectful demeanor, adept at responding to emergency situations.
  • Advocated for diversity and inclusion.

Accomplishments

  • Provided substance abuse guidance to clients, leading to a 63% reduction in relapse rates for those attending support programs.
  • Successfully managed a high-volume caseload of over 3, utilizing strong time management to ensure timely intervention and follow-up services.
  • Developed rehabilitation strategies that helped reduce recidivism rates by 83% for clients previously involved in the criminal justice system.
  • Served as an advocate for child welfare cases, collaborating with child protective services to secure safe environments for minors.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Facilitated support groups with co-facilitators, leading to an improvement of 55% in client group engagement and mental health outcomes.
  • Successfully advocated for increased mental health funding in community health programs, securing additional resources that benefited 18 clients.
  • Developed partnerships with community organizations to expand services for family interventions, improving client family reintegration by 23%.
  • Developed a crisis intervention protocol that reduced acute crises recurrence by 51%, improving overall client safety.

Affiliations

  • Association of Clinical Documentation Integrity Specialists (ACDIS)
  • American Association for Marriage and Family Therapy (AAMFT)
  • Association for Contextual Behavioral Science (ACBS)
  • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • Council for Accreditation of Counseling and Related Educational Programs (CACREP)
  • American Group Psychotherapy Association (AGPA)
  • National Peer Support Collaborative Learning Network
  • International Council of Nurses
  • Society for Clinical Social Work
  • American Psychiatric Association (APA)

Certifications

  • Applied Suicide Intervention Skills Training (ASIST) – Meridian
  • Certified Behavioral Health Case Management Professional (CBHCMP) – Vantage
  • Motivational Interviewing (MI) Certification - Beacon Labs
  • Certified Trauma and Resilience Practitioner (CTRP) – Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Grief Counseling Specialist (CGCS) - Ironclad Systems
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Peer Recovery Specialist (CPRS) – Georgia

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