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Skills

  • Supervision
  • Problem resolution
  • College procedures and policies
  • Academic mentoring
  • Team management
  • Project organization
  • Advanced communication skills
  • MS Office
  • Molecular biology and genetics
  • Network layout design

Work Experiences

  • Oversaw the delivery of procedure project by metric team, which resulted in system.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved results in 2022.
  • Achieved reduction over two years.
  • Had an excellent attendance record and was always on time for work.
  • Conducted routine diagnostics on cellular network components.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Consulted with enterprise clients.
  • Collaborated with cross-functional teams.
  • Achieved a 81% reduction in downtime for clients.

Summaries

  • Accomplished in preventative diagnostics and maintenance, extending the service life of cellular systems by 35% and reducing overall operating costs.
  • Cellular Technician is a multi-talented Cellular Technician who is consistently rewarded for planning and operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Analyzed field data.
  • Applied across various hardware platforms.
  • Adept at juggling multiple KPIs, ensuring cellular networks across 5 sites meet 22% or higher in operational compliance and client satisfaction ratings.
  • Achieved 18% greater coverage.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Calibrated signal boosting technology.
  • Adept at designing and implementing site-specific network layouts, resulting in 46% greater coverage and superior signal strength for enterprise clients.

Accomplishments

  • Conducted RF optimization analysis across 16 sites, boosting network coverage by 70%, enabling service delivery improvements.
  • Analyzed and diagnosed RF interference issues in Portland, correcting them and restoring optimal signal performance across 9 sites.
  • Handled remote diagnostics and repair of malfunctioning cell tower equipment, decreasing field technician service calls by 31%.
  • Implemented preventative maintenance programs for small cell networks, decreasing unplanned outages by 81% over 18 months.
  • Installed and maintained 15 cellular base stations across Columbus, significantly improving signal coverage for budget management by 20%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with cross-functional teams on the installation of solar energy systems, reducing remote site costs by 74% and lowering carbon emissions.
  • Collaborated with team of 9 in the development of procedure.
  • Reduced diesel generator usage by 54% through the installation of alternative power systems, driving cost efficiency in remote cell sites.
  • Trained and mentored 13 newly hired technicians, reducing error rates by 33% and increasing team efficiency within two years.

Affiliations

  • Affiliate Member, National Telecom Securities Council (NTSC)
  • Member, Telecom Infrastructure Partners Association (TIPA)
  • Reviewer, Wireless Technology Journal - 2021
  • Certified Installer, National Wireless Safety Alliance (NWSA)
  • Association for Computing Machinery
  • Member, 5G New Radio Workgroup - Phoenix
  • Society of Women Engineers
  • Project Management Institute
  • Member, Project Management Institute (PMI) Telecom Forum
  • Participant, Wireless Network Optimization Research Group (WNORG)

Certifications

  • Certified Satellite RF Technician
  • Certified 4G and 5G Network Design Professional
  • Nokia NRS II Certification in IP and Optical Networks
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified LTE Professional (CLP)
  • CompTIA Network+
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • LTE RAN Optimization Certification
  • Certified In-Building Wireless Technician

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