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Skills

  • Dinner service planning
  • Extremely organized
  • Workflow Optimization
  • Food preparation
  • Clerical support
  • Problem resolution
  • Document scanning
  • Operational improvement
  • Interpersonal and written communication
  • Team Leadership

Work Experiences

  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Used email and the phone to communicate effectively with staff, patients, and insurance companies.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Went over the charts and highlighted any information that was missing or incorrect.
  • Discovered new ways to improve the efficiency of medical records management workflows.
  • All requests for medical records were entered into spreadsheets.
  • Retrieved patient information and forwarded it to the appropriate parties.
  • Entered data into the Adobe Creative Suite system, including payments, account information, and call logs.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Achieved a 42% improvement in coding workflow efficiency.

Summaries

  • Top-producing salesperson and industry expert in Healthcare.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Medical Records Specialist who is self-motivated and has experience scanning and indexing medical records to the correct chart.
  • In a fast-paced environment, pay attention to deadlines.
  • Team leadership in category settings and team leadership in performance reporting settings.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Certified Medical Coder who has previous experience entering data by reviewing accounts and applying appropriate codes.
  • Certified Medical Coder with quality assurance and stakeholder engagement abilities.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Motivating leader who has built and managed category teams in the past.

Accomplishments

  • Documented
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Developed
  • Trained
  • Reduced
  • Analyzed cost impacts of coding inaccuracies across multiple departments, saving the organization $4 in the past several months.
  • Monitored
  • Established
  • Business Development: Initiated two key partnerships which resulted in framework revenue growth.
  • Guided

Affiliations

  • Analyzed trends as part of the Revenue Cycle Improvement Team at Phoenix in affiliation with MGMA Revenue Cycle Solution Groups
  • Completed ICD-10 conventions training through AAPC Coding Academy in 2019
  • Member of the National Association of Healthcare Revenue Integrity (NAHRI)
  • Presented case studies on successful process improvement in coding at the AHIMA conference 2023
  • Affiliated with the Association for Clinical Documentation Integrity Specialists (ACDIS), enhancing CDI skills
  • Contributed to coding educational panels hosted by method
  • Collaborative partner in coding compliance workshops with the National Association of Healthcare Coding Professionals (NAHCP)
  • Engaged with the National Healthcareer Association (NHA) for professional development
  • Assisted in developing coding templates through voluntary work in AAPC's coding improvement committees
  • Provided coding expertise at regional meetings with the Medical Group Management Association (MGMA)

Certifications

  • Certified Revenue Cycle Professional (CRCP) - HFMA
  • Registered Health Information Technician (RHIT) - AHIMA
  • Salesforce
  • American Academy of Financial Management (AAFM)
  • Certified Health Data Systems Professional (CHDSP) - AHIMA
  • Certified Professional Compliance Officer (CPCO) - AAPC
  • Certified Outpatient Coder (COC) procedure
  • ICD-10 Proficiency Assessment – AAPC
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect

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